BDC Sales Representative
About The Position
Blaise Alexander Family Dealerships is the premier auto dealership with 40+ years of success in Pennsylvania. We currently employ 1,200 professional individuals across 21 dealerships and offer opportunities for career growth. Open the car door to your future with Blaise Alexander Family Dealerships! Blaise Alexander Business Development Center located in Downtown Williamsport, PA is looking for Customer Care Specialists to join our growing team! Training Pay! We provide a training program for all unexperienced employees. $15.63/hr for the Sales Department (Opportunities available to make more after 90 days!) $15.00/hr for the Service Department (Opportunities available to make more after 2 weeks!) Work Schedule: Flexible, with availability needed for some evenings and weekends as required by dealership departments A Day in the Life of a BDC Representative (but not limited to): Answering incoming phone calls and online inquiries Use precise scripts provided by the dealership when responding to customer inquiries to satisfy the dealership and manufacturer goals Project a warm and helpful approach while answering queries and providing general or related vehicle sales or service information Schedule sales or service appointments for the dealerships Collect and track all customer information as directed and record it appropriately into the BDC database Maintain and communicate to our customers a high level of product and inventory expertise Qualifications HS Diploma or Equivalent Clean criminal background record Upbeat, positive, “smile” while you dial Ability to be self-motivated Ability to manage heavy phone contact Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Occasional walking or standing when assisting customers at the dealership. Blaise Alexander offers its full-time employees and their family’s benefits packages and tools you need to be successful. Some of the benefits include: Health, Dental and Vision Insurance Plans Paid Company Life and Short-Term Disability Insurance 401(k) Retirement Plan (with employer match) Paid Holidays & Paid Time Off Wellness Program Blaise Alexander Family Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background and driver check (if applicable).
Requirements
- HS Diploma or Equivalent
- Clean criminal background record
- Upbeat, positive, “smile” while you dial
- Ability to be self-motivated
- Ability to manage heavy phone contact
- Prolonged periods sitting at a desk and working on a computer.
- Occasional walking or standing when assisting customers at the dealership.
Responsibilities
- Answering incoming phone calls and online inquiries
- Use precise scripts provided by the dealership when responding to customer inquiries to satisfy the dealership and manufacturer goals
- Project a warm and helpful approach while answering queries and providing general or related vehicle sales or service information
- Schedule sales or service appointments for the dealerships
- Collect and track all customer information as directed and record it appropriately into the BDC database
- Maintain and communicate to our customers a high level of product and inventory expertise
Benefits
- Health, Dental and Vision Insurance Plans
- Paid Company Life and Short-Term Disability Insurance
- 401(k) Retirement Plan (with employer match)
- Paid Holidays & Paid Time Off
- Wellness Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
