Business Development Center (BDC) Sales Rep

Capital Nissan of Wilmington•Wilmington, NC

About The Position

CAPITAL is looking for a high-energy, people-first BDC Sales Representative who thrives on connection, speed, and results. In this role, you’ll be the voice of our brand—engaging with customers at the very start of their journey, building excitement, and turning interest into real opportunities for our sales teams. If you’re motivated by goals, love fast-paced environments, and know how to turn conversations into conversions, this is your lane.

Requirements

Previous experience in sales, customer service, or a BDC environment (automotive preferred)
Strong communication skills—you’re confident, clear, and engaging on the phone and digitally
A natural ability to identify opportunities and guide customers toward next steps
Experience with CRM systems and digital communication tools
Self-motivated with a drive to meet and exceed performance goals
Organized and able to manage multiple conversations and priorities at once
Adaptable and open to new processes, tools, and technology
Team-oriented mindset with a positive, can-do attitude
Must pass pre-employment background screenings

Nice To Haves

Previous experience in sales, customer service, or a BDC environment (automotive preferred)

Responsibilities

Respond quickly and professionally to inbound leads via phone, email, and online inquiries
Manage and prioritize a high volume of leads to ensure no opportunity is missed
Connect with customers to understand their needs, preferences, and buying timeline
Set appointments and create qualified opportunities for the sales team
Share product knowledge, current promotions, and value-driven solutions
Maintain accurate, up-to-date customer information in the CRM system
Stay sharp on market trends, competitor offerings, and evolving customer expectations
Collaborate with sales teams and fellow BDC reps to maximize results
Jump in and support additional tasks as needed—teamwork is everything here