BDC Sales and Service Manager

Pepe Auto Group•White Plains, NY
•Onsite

About The Position

Pepe Auto Group is currently seeking a highly skilled and experienced Business Development Manager to assist in managing both the Service and Sales BDC Departments. If you are an experienced BDC Manager with a proven track record...We want to talk to you!

Requirements

  • Prior Automotive BDC Management is required preferably in a high line dealership
  • Experience leading high performing teams

Responsibilities

  • Responsible for leading and continuously training your team
  • Ensure that department metrics and goals are met in relation to appointments set, shown and sold for all lead sources as assigned
  • Be proficient in dealing with customers via telephone email and text
  • Effectively utilize CRM, Equity Mining and Lead Management tools
  • Be knowledgeable about sales/service process, business philosophy, and products
  • Hiring, evaluating, managing, counseling, terminating and disciplining of all BDC personnel
  • Manage employee schedules and time clock reporting

Benefits

  • Competitive Pay Plan
  • Established customer base
  • State of the Art Facility and Technology
  • Professional and supportive work environment
  • Medical
  • Dental
  • Vision
  • 401k
  • Supplemental benefits (life, disability, accident etc.)
  • Paid vacations
  • Sick days
  • Holidays
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