BDC Sales and Service Manager
About The Position
Pepe Auto Group is currently seeking a highly skilled and experienced Business Development Manager to assist in managing both the Service and Sales BDC Departments. If you are an experienced BDC Manager with a proven track record...We want to talk to you! Pepe Auto Group believes our success is attributed to our employees. Family-owned since 1968, we have continued to grow our business and culture while holding true to our values of honesty, integrity, and professionalism. At Pepe Auto Group, you can expect to work with the best. Our collaborative nature and mentorship capabilities has created a team of respectful and driven professionals. We believe in empowering our employees, which results in exceptional customer service. Our team of dedicated individuals encourages success amongst each of our members. We invest in our employees and promote from within often.
Requirements
- Prior Automotive BDC Management is required preferably in a high line dealership
- Experience leading high performing teams
Responsibilities
- Responsible for leading and continuously training your team
- Ensure that department metrics and goals are met in relation to appointments set, shown and sold for all lead sources as assigned
- Be proficient in dealing with customers via telephone email and text
- Effectively utilize CRM, Equity Mining and Lead Management tools
- Be knowledgeable about sales/service process, business philosophy, and products
- Hiring, evaluating, managing, counseling, terminating and disciplining of all BDC personnel
- Manage employee schedules and time clock reporting
Benefits
- medical
- dental
- vision
- 401k
- Supplemental benefits (life, disability, accident etc.)
- Paid vacations
- sick days
- holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
