BDC Representative (CAG)
Mercedes-Benz of Smithtown•Town of Smithtown, NY
•Onsite
About The Position
At Competition Automotive Group, we believe our associates are our greatest asset. We are currently seeking BDC Representatives to join and support our sales team. If you are looking for a career with an extraordinary company, we are the perfect choice. Come work for the BEST Auto Group in the business!
Requirements
- At least 1 year of experience in customer service
- Proficient in all basic computer operating systems, Windows, Google, Microsoft, etc.
- Must have strong customer service skills, phone & email etiquette
Responsibilities
- Heavy inbound and outbound client inquiries from web leads, phone & email
- Short-term & long-term follow-up with clients in the customer relationship management system drive
- Speak with customers in a professional, well-spoken manner and be able to problem-solve
- Direct customer calls/questions/ concerns appropriately to the right party, including those available online.
- Log all activity in our CRM
Benefits
- Medical and Dental
- 401(k)
- Paid time off and vacation
- Growth opportunities
- A great team environment and atmosphere
- Competitive base salary with monthly commissions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
