BDC Representative/Manager

Nielsen Automotive GroupMorristown, NJ
Onsite

About The Position

Nielsen Ford of Morristown is seeking a BDC Representative/Manager. The company boasts a large used car inventory and a dedicated digital budget for lead generation. They are open to candidates from both the automotive industry and other professional fields.

Requirements

  • Must have BDC experience
  • Ability to manage a high volume of inbound and outbound sales call volume, internet leads and call lists
  • Strong organizational skills, with the ability to effectively multi-task
  • Must be reliable and dependable
  • Outgoing personality, ability to influence customers to schedule appointments.
  • Extremely customer service oriented
  • Excellent written and oral skills
  • Experience in previous automotive dealerships
  • Basic knowledge of computers

Nice To Haves

  • Bilingual a plus

Responsibilities

  • Handle all incoming and outgoing phone calls and emails
  • Handle our customer contacts through e-leads, follow-up, and lead generations
  • Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction
  • Answer customer internet inquires by both email and phone
  • Schedule sales appointments and reschedule no-show customers
  • Contact customers based on current marketing incentives
  • Follow up in manners that result in the customer visiting the dealership
  • Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
  • Interacting with customers as well as with all dealership departments

Benefits

  • FREE COLLEGE OPPORTUNITY! Online or in-person with Strayer University
  • New state of the art facility
  • Employee discount plans on purchases and services
  • We offer a competitive base salary plus commission
  • Health, dental and vision insurance
  • Life insurance
  • 401k retirement account
  • Paid vacation and sick leave

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

1-10 employees

© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service