BDC Representative / Call Center Representative

Earl Stewart Toyota • Lake Park, FL

48d • Onsite

About The Position

Earl Stewart Toyota is hiring for important positions in our North Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls as well as fielding inbound calls is preferred, but not required.

Requirements

• 5-day work week, rotating weekends
• Mathematical skills to calculate figures and amounts such as discounts and pricing
• Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments
• Clean driving record & valid driver’s license
• Great customer service skills & motivation to be successful
• Able to multitask
• Able to communicate persuasively with customers to set appointments
• Excellent computer skills required
• Excellent phone presence
• 18+ years of age or older

Nice To Haves

• Prior call center experience making outbound calls as well as fielding inbound calls
• Automotive experience helpful

Responsibilities

• Promote and seek out opportunities to deliver a top-notch customer experience
• Work closely with the BDC Manager to schedule appointments
• Complete outbound phone calls as assigned by the BDC Manager
• Answer inbound phone calls
• Stay informed about product updates
• Maintain a business casual appearance

Benefits

• Hourly rate, plus bonus!
• Medical, Dental, and Vision Insurance
• 401K and additional benefits
• Accrued Vacation & Sick Time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed