BDC Representative Automotive

McGrath Acura of Westmont•Westmont, IL

3d•Onsite

About The Position

McGrath Acura of Westmont is growing, and we need you on our team! We are committed to providing an exceptional customer experience, and we know it starts from within. If you feel you are the right person for the job, we want to hear from you! The McGrath Acura of Westmont Sales BDC is looking for the right person with a great attitude and willingness to learn who will immediately have a positive impact on our growing department. BDC Sales Professionals looking for an opportunity to drive our department forward and earn competitive pay on day one should apply here! This department handles 100% of all incoming Internet Leads and Sales calls into the dealership.

Requirements

Ability to maintain high levels of professionalism, salesmanship, teamwork, organization and customer service.
Working PC knowledge & the ability to navigate the internet is required.
Ability to multitask in a fast-paced environment.
Professional work ethic.
Customer service skills.
Good time management skills.
Outstanding communication skills.
Enthusiastic with high energy throughout the sales workday

Responsibilities

Answer all incoming phone calls and schedule a sales appointment.
Follow up with all previous day's leads
Create customer contact notes in CRM.
Contact Customers based on current marketing initiatives.
Respond to Customer website requests via text, email or phone their preference
Notify necessary departments when an appointment is scheduled.
Navigate through dealership computer software to prospect and solicit new business
Assist the sales department’s efforts to increase automotive sales
Ability to meet or exceed monthly goals.