BDC Receptionist - Part-Time

Crown Auto Group•Winnipeg, MB

2d•Onsite

About The Position

We are a Winnipeg-based family-owned organization that believes in building relationships, integrity, and teamwork. We take pride in being one of Canada’s Best Managed Companies and one of Aon Hewitt’s Best Employers Platinum level while providing exceptional service to clients. We have a great opportunity for a Customer Support Center Representative to join our team in a company and industry with great growth opportunities in our Business Development Center in the Waverley Auto Mall. This is an entry level position that provides you with a launch into the exciting automotive industry. We offer a competitive salary and encouraging team environment, as well as a competitive benefits package. We offer graduated training, mentorship, and online brand training to assist our employees in achieving their career goals. After the initial 90 days of comprehensive training, success will mean having the ability and skills to work with multiple computer programs, while being the first point of contact for our dealerships.

Requirements

Customer service, call centre or switchboard experience an asset
Strong written and verbal communication skills
Highly organized with an ability to learn new skills quickly
Attention to detail and highly driven to succeed
Proficient in computer skills
Adhering to all company policies and procedures
Flexibility with work hours and ability to work the occasional Saturday
Demonstrates CROWN Auto Group’s CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude

Responsibilities

Maintain accurate and relevant customer information in our system
Communicate with customers reminding them of booked appointments & due services on their vehicles
Warm/cold transferring calls regarding Sales/Finance inquiries