Experienced BDC Manager
About The Position
Planet Honda is Hiring Experienced BDC Manager Are you a proven Business Development Center (BDC) Manager ready for a new and exciting challenge? We are seeking a dynamic and results-driven leader to oversee and optimize our BDC operations. About the Role: This pivotal position requires a seasoned professional with a strong background in managing BDC teams and processes to maximize opportunity generation for sales staff. You will play a key role in coaching, training, and leading your team to ensure every lead is effectively engaged, including hands-on involvement in call handling and follow-ups. Experience with both traditional and digital marketing channels, website coordination, and marketing performance analysis is highly desirable. Ideal Candidate Profile: · Extensive experience managing BDC operations in a High Volume and/or Multi Store dealership environment · Exceptional phone communication skills and proven ability to train and implement effective word tracks · Demonstrated success in optimizing lead conversion, including “TO” phoning strategies · Skilled in coordinating marketing initiatives and reporting on ROI · Ambitious leader with a passion for developing teams and driving business results
Requirements
- Extensive experience managing BDC operations in a High Volume and/or Multi Store dealership environment
- Exceptional phone communication skills and proven ability to train and implement effective word tracks
- Demonstrated success in optimizing lead conversion, including “TO” phoning strategies
- Skilled in coordinating marketing initiatives and reporting on ROI
- Ambitious leader with a passion for developing teams and driving business results
- High School graduate or equivalent, 18 years or older required.
Benefits
- Competitive compensation package with industry-leading benefits
- Supportive management committed to your professional growth
- Comprehensive health, dental, vision, and prescription plans
- Paid holidays and personal time off
- Employer-covered short- and long-term disability insurance
- Life insurance provided at no cost to you
- 401(k) plan with employer matching contributions
- Employee stock purchase opportunities
- Access to ongoing learning and development resources
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
