Experienced BDC Manager
About The Position
Planet Honda is Hiring Experienced BDC Manager Are you a proven Business Development Center (BDC) Manager ready for a new and exciting challenge? We are seeking a dynamic and results-driven leader to oversee and optimize our BDC operations. About the Role: This pivotal position requires a seasoned professional with a strong background in managing BDC teams and processes to maximize opportunity generation for sales staff. You will play a key role in coaching, training, and leading your team to ensure every lead is effectively engaged, including hands-on involvement in call handling and follow-ups. Experience with both traditional and digital marketing channels, website coordination, and marketing performance analysis is highly desirable.
Requirements
- Extensive experience managing BDC operations in a High Volume and/or Multi Store dealership environment
- Exceptional phone communication skills and proven ability to train and implement effective word tracks
- Demonstrated success in optimizing lead conversion, including “TO” phoning strategies
- Skilled in coordinating marketing initiatives and reporting on ROI
- Ambitious leader with a passion for developing teams and driving business results
- High School graduate or equivalent, 18 years or older required.
- We are a drug free workplace.
- We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Benefits
- Competitive compensation package with industry-leading benefits
- Supportive management committed to your professional growth
- Comprehensive health, dental, vision, and prescription plans
- Paid holidays and personal time off
- Employer-covered short- and long-term disability insurance
- Life insurance provided at no cost to you
- 401(k) plan with employer matching contributions
- Employee stock purchase opportunities
- Access to ongoing learning and development resources
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
