BDC Associate

Charlie's Family of Dealerships•Augusta, ME

13h•Onsite

About The Position

Charlie's Family of Dealerships is seeking an energetic and motivated Business Development Center Representative to join their dynamic sales team. This role serves as the first point of contact for prospective customers, playing a vital role in generating leads, building relationships, and driving sales growth. The position requires enthusiasm for automotive sales and excellent communication skills, suitable for a fast-paced environment focused on high-end B2B and retail automotive sales. This paid position offers an opportunity to develop sales expertise while contributing to the dealership's success, with base salary, commission, and bonus options. The company offers ongoing training in sales management, inventory management, and customer service excellence.

Requirements

Proven experience in outside sales or B2B sales within the automotive industry or retail environment
Strong negotiation skills with a track record of achieving or exceeding sales targets
Multilingual abilities are a plus to effectively communicate with diverse customer bases
Excellent organizational skills with the ability to manage multiple prospects simultaneously
Knowledge of automotive financing options and inventory control processes
Experience with CRM software and retail math for accurate deal closing calculations
Exceptional communication skills including public speaking, client communication, and phone etiquette
Dealership experience or passenger car sales background is highly desirable
Ability to work independently while supporting team goals in a fast-paced setting

Responsibilities

Engage with potential customers via phone calls, emails, and in-person interactions to promote automotive sales
Qualify leads by understanding customer needs and presenting suitable automotive options and financing solutions
Build and maintain a robust sales pipeline through outbound calls, follow-ups, and client communication
Assist in upselling additional products such as extended warranties or service packages to enhance customer satisfaction
Collaborate with the sales team to support inventory management and deal closing efforts
Utilize Customer Relationship Management (CRM) systems to track interactions, manage client data, and document sales activities
Develop strong customer relationships through effective communication, public speaking skills, and professional phone etiquette