BDC ASSOCIATE

Hanania Automotive Group•St. Augustine, FL

16h•$45,000 - $75,000•Onsite

About The Position

We are looking for motivated, competitive, and results-driven BDC Sales Associates to join our dealership team. This is not a traditional BDC position where you simply wait for internet leads to come in. Your primary responsibility will be to create sales opportunities from our existing customer database by identifying customers who may be ready to trade, upgrade, replace a vehicle, or return from a previous sales opportunity. Your activity and results directly determine your earning potential.

Requirements

Competitive and performance-driven — motivated by goals, commissions, and bonuses.
Comfortable on the phone — willing to make a high volume of proactive outbound calls every day.
Persistent without being pushy — capable of building rapport and creating a reason for customers to visit.
Organized and accountable — able to manage follow-up tasks and maintain accurate CRM records.
Technology comfortable — able to quickly learn CRM, DMS, texting, email, and database-mining platforms.
Positive and energetic — able to maintain enthusiasm throughout a high-activity workday.

Nice To Haves

Previous automotive BDC, internet sales, dealership sales, call-center, appointment-setting, or outbound sales experience is preferred, but we are willing to train the right candidate with the right attitude and work ethic.

Responsibilities

Mine Our Customer Database: Work within our CRM, DMS, and available data-mining tools to identify customers with potential trade equity, upcoming lease maturities, ownership-cycle opportunities, and other reasons to upgrade their vehicle.
Generate Outbound Opportunities: Proactively contact existing customers, previous buyers, unsold prospects, aged internet leads, missed showroom traffic, and dormant leads through phone calls, text messages, and email.
Set Quality Appointments: Turn conversations into confirmed showroom appointments and create genuine opportunities for our sales team.
Re-Engage Previous Prospects: Follow up with customers who previously inquired, visited the dealership, or considered purchasing but did not complete a transaction.
Maintain High Daily Activity: Consistently meet expectations for outbound calls, conversations, appointments set, appointments shown, and resulting sales.
Own Your Results: Approach your database like your own book of business. The more opportunities you create and the more customers you bring into the dealership, the more you can earn.