BDC Agent

Uvalde Chevrolet GMC • Uvalde, TX

2d • Onsite

About The Position

BDC Agent Confidence Auto Group is looking for a motivated and customer-focused BDC (Business Development Center) Agent to join our growing team. In this role, you will serve as the first point of contact for prospective customers, helping guide them through the early stages of the vehicle buying process. Your efforts will directly contribute to increased dealership traffic, lead conversion, and overall customer satisfaction.

Requirements

• Excellent written and verbal communication skills
• Strong customer service mindset and a professional demeanor
• Ability to multitask, stay organized, and meet deadlines in a fast-paced environment

Nice To Haves

• Prior experience in customer service, sales, or automotive BDC is preferred but not required
• Familiarity with CRM tools and dealership operations is a plus

Responsibilities

• Handle inbound and outbound communications via phone, email, and online chat
• Schedule and confirm appointments for test drives and dealership visits
• Accurately maintain and update CRM records with lead information and follow-ups
• Proactively follow up with prospective customers to nurture leads
• Collaborate with the sales team to ensure a seamless customer experience

Benefits

• Competitive pay structure
• 401(k) with company match
• Medical, Dental, and Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed