BCG Cashier

Star Casino•Bagley, MN

About The Position

This position processes currency and negotiable items for guests while following minimum internal gaming controls and applicable regulations. The cashier is expected to provide excellent service to guests and fellow team members by being welcoming, proactive, unique, resourceful, and thorough. Duties include exchanging currency, coins, Canadian currency, gaming chips, and tickets; processing checks, coupons, jackpots, promotional items, and other transactions; maintaining cash and negotiable-item balances; and completing required records and reports. The role requires attention to detail, accurate counting, sound customer service, and compliance with casino procedures and federal reporting requirements.

Requirements

High school diploma or General Education Degree (GED).
At least 4 months of work-related experience or training as a cashier or in a position handling cash transactions.
Meet licensing requirements prescribed by the Tribal/State Compact for Gaming.
Complete basic math and BSA/AML (Title 31) test requirements.
Knowledge of internal gaming controls and exchange rates.
Knowledge of casino promotional programs.
Knowledge of computer software, including Excel, Table Track, and Ticket In & Out.
Skill in verifying, counting, and balancing transactions and performing basic math, including fractions, percentages, and decimals.
Skill in operating currency equipment such as a coin sorter, self-automated teller, currency counter, and calculators.
Ability to develop and maintain positive relationships with internal and external guests.
Ability to read and interpret gaming controls, procedure manuals, safety rules, and operating instructions.
Ability to follow procedures and pay attention to detail.
Ability to stand for long periods and lift or move up to 20 pounds.
Ability to count large amounts of currency accurately and rapidly and to count table-game chips.
Ability to work under pressure and within shortage/overage policy.

Responsibilities

Process and count high volumes of U.S. currency, coins, chips, tickets, checks, coupons, and other negotiable items.
Exchange coins and currency in various denominations and convert Canadian currency to U.S. dollars using the appropriate exchange rate.
Exchange blackjack and poker chips for currency while following internal gaming controls and federal regulations.
Process blackjack table fill requests and exchange table-game chips with the vault for currency.
Process travelers’ checks, coupons, jackpot receipts, pull-tabs, checks, paid outs, cancel credits, jackpots, players club certificates, promotional items, and check issuances.
Determine whether negotiable items are valid, verify identification, and obtain required signatures.
Process tickets for ticket-in/ticket-out slot machines, verify tickets using computer software, pay guests, and transfer tickets to the vault.
Maintain the assigned window’s impress amount and adequate coin and currency levels for guest service.
Count negotiable items at the beginning and end of each shift, transfer items to the main vault during the shift, and account for shortages and overages.
Complete shift documents, closing numbers, gaming-control paperwork, casino reports, IRS forms, currency transaction reports, and taxable-jackpot paperwork.
Count table-game tips and interact with Slot Department personnel.
Complete jackpot payoff and check requests and ensure required identification and documentation are obtained.
Perform other duties and responsibilities as required or assigned.
Provide excellent service to guests and coworkers in accordance with the casino’s STAR Service expectations.