Battle Red Representative

Houston Texans•Houston, TX

1d•Onsite

About The Position

The Battle Red Program is a year-round experiential opportunity designed for individuals interested in gaining exposure to full-time careers in professional sports. As a Battle Red Representative, you will support game day operations, special events, and internal departments while serving as a front-line ambassador for the Houston Texans. This role is ideal for candidates who are passionate about teamwork, customer service, and creating memorable fan experiences. The Texans CHARGE Be Champions in Every Way by Cultivating Excellence and Fearlessly Evolving The Texans Teammate Habits: Dedication to the Team Be Adaptable Passion for Work Win with Integrity Own the Outcome Essential Job Function: The Battle Red Program is an opportunity for teammates to work year-round and gain exposure to working in sports full time with an emphasis on career development and mentorship.

Requirements

High School Diploma required.
Strong organizational and time management skills with ability to prioritize and manage multiple tasks in a high-energy environment.
Effective verbal and written communication skills.
Strong interpersonal skills and the ability to develop solid working relationships at all levels across the organization and externally.
Ability to work independently with minimal direction to complete personal goals and as a team member in order to accomplish department goals.
Excellent customer service skills.
Excellent attention to detail and an ability to produce high-quality, accurate work within designated deadlines.
Ability to maintain confidential and/or proprietary information.
Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities.

Nice To Haves

Qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible.

Responsibilities

Provide, assist, and participate in the execution of programs and events that promote the Houston Texans and enhance the guest experience.
Assist with numerous internal Club departments with a variety of administrative tasks as assigned based on the tier system.
Assist Club and Club staff in a professional manner on all Texans gamedays, LSSE Events, LOVB Volleyball Houston Events and duties within the Business operations offices.
Provide excellent customer service through effective verbal, written and interpersonal communication with fans/customer, other teammates, and Club providers at all Club gamedays and other Club events.
Exemplify the “5 Ways of Being a Texan” by utilizing SMILE: Smile and welcome each and every guest with “Welcome to Gameday! Go Texans”; Make eye contact, be professional and engage all guests; Inquire often, “How can I help?”; Listen, respond, and confirm resolution; Exceed expectations and leave all guests with a positive, lasting impression.
Maintain interactive game equipment and execute interactive game activities at assigned events.
Distribute designated inventory and promotional items to fans or guests as needed.
Assist in the planning and execution of assigned Club events.
Ensure successful sponsorship activations at games and other events by maintaining, in good condition, sponsor gameday signage and other activation elements.
Load, unload, drive and clean Club vehicle after events as may be required.
Report promptly for all assigned shifts at games and designated events.
Attend and/or complete any required orientation and training.
Perform various other duties as may be assigned by the Battle Red Manager and Battle Red Coordinator.
Position requires face-to-face personal interaction with other Club personnel and fans at Houston Texans home games, at other Houston Texans sponsored events held in and around NRG Stadium and/or NRG Park and at other locations in the Houston metropolitan area; therefore, responsibilities must be physically performed at the designated location and not in a telecommuting manner.
Position requires routine face-to-face personal interaction with other Club personnel; therefore, job responsibilities must be physically performed in the Club offices and not in a telecommuting manner.