Basket Room Attendant

Gunstock Mountain Resort•Gilford, NH

49d•Onsite

About The Position

Gunstock Mountain Resort is looking for energetic and welcoming individuals to join our team as Basket Room Attendants for the upcoming winter season. This guest-facing role is perfect for someone who enjoys helping others and thrives in a fast-paced environment that can shift quickly depending on the day. As a Basket Room Attendant, you'll be responsible for safely storing guests' personal belongings and assisting with lost and found items, all while providing friendly, helpful service that enhances the guest experience.

Requirements

Friendly, welcoming personality with a guest-first mindset
Ability to stay calm and efficient in a fast-paced environment
Strong attention to detail and organizational skills
Comfortable working indoors in varying temperatures
Must be at least 16 years of age
Able to move baskets and/or bags regularly weighing up to 10 lbs. and position them on shelving up to 5 feet high.
Frequently move up to 30 pounds and occasionally move up to 40 pounds.

Responsibilities

Greet guests and securely store their belongings in labeled baskets
Keep the basket room organized and ensure items are stored neatly
Maintain and log lost and found inventory; follow up on found items to help reunite them with their owners
Collect guest information and signatures when returning lost items
Stay informed about resort conditions-open trails, lift status, weather forecasts-and share updates with guests when asked

Benefits

Complimentary Gunstock season pass for yourself OR one friend/family
Discounted and/or complimentary lift tickets for most ski resorts throughout NH, ME & VT.
Complimentary group ski/snowboard lessons & equipment rentals at Gunstock.
Complimentary access to the Tubing Park, Nordic and Snowshoe trails.
40% discount on food at all resort venues (excluding alcohol).

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