Basic Education for Adults Gig Harbor Campus Navigator - Part-Time

Tacoma Community College • Gig Harbor WA 98335, WA

47d • Onsite

About The Position

The Basic Education for Adults (BEdA) department at Tacoma Community College (TCC) offers a range of programs including Adult High School Completion (High School Plus [HS+] and GED), Basic Skills, English Language Acquisition (ELA), and I-BEST. These programs are delivered across both the Tacoma and Gig Harbor campuses. The BEdA Gig Harbor Navigator is a part-time, in-person position responsible for serving as the primary bridge between the Gig Harbor and Tacoma campuses. This role ensures alignment of services, consistent communication, and strong collaboration among faculty, staff, and students across both locations. The navigator helps enroll students, connects them to resources, removes barriers to success, and ensures coordinated support throughout their educational journey. The position reports to the Associate Dean of Basic Education for Adults and the Dean of the Gig Harbor Campus. The navigator must be able to independently commute to both campuses and offsite locations. This position is for the Gig Harbor Campus and is part-time, totaling 400 hours per year, with weekly hours varying. Evening hours are required to support evening ELA students and BEdA testing/orientation sessions.

Requirements

• Associate's degree from an accredited college.
• Experience in advising and guiding students through their educational pathways.
• Proficiency in Microsoft Office Suite, email, and remote communications tools.
• Ability to adapt to a fast-paced environment with multiple stakeholders: students, staff, faculty, community partners and the general public.
• Strong attention to detail and ability to work in complex systems.
• Commitment to serving the needs of historically underrepresented populations, including but not limited to low-income populations, limited-English speakers, and those experiencing homelessness, domestic violence, substance abuse and other barriers to education and employment.
• Excellent customer service skills both in person and remotely including establishing, building and maintaining internal and external relationships that promote student success.
• Strong interpersonal skills and the ability and willingness to serve diverse populations.
• The ability to work independently and as a member of a team.
• The ability to manage confidential information appropriately.
• An appreciate of diversity and the benefits of a commitment to an equitable and inclusive workplace.
• Ability to establish and maintain positive working relationships with students, colleagues, staff, and community stakeholders from diverse backgrounds.
• Commitment to professional growth.
• Finalist will be subject to a criminal background check.
• Proof of authorization to work in the United States will be required at the time of hire.

Nice To Haves

• Experience working with historically underrepresented and non-dominant adult populations.
• Previous experience working in a Basic Skills Program.
• Bilingual

Responsibilities

• Develop and execute a strategic community engagement and outreach plan to drive enrollment and increase awareness of BEdA programs at the Gig Harbor Campus.
• Collaborate with the BEdA student intern to research and map key community epicenters, local organizations, and community partners in the Gig Harbor area.
• Establish active presence and partnerships within key community locations (e.g., local nonprofits, community centers, libraries, workforce centers, and faith-based organizations) to recruit prospective adult learners.
• Work with the Associate Dean of BEdA and the Data Analyst to collect outreach metrics and enrollment trends from community engagement efforts to continually refine recruitment strategies.
• Promote effective and inclusive onboarding of BEdA students by being a part of the intake and orientation team for BEdA.
• Collaborate with student services, staff, and faculty to place students into appropriate levels of study and monitor student progress and participation.
• Advise prospective participants regarding program-specific processes and potential academic and vocational options.
• Provide consistent, ongoing advising and support to students utilizing various modes of communication.
• Assist students with developing and transitioning into secondary and post-secondary educational plans.
• Work collaboratively to design and deliver group advising sessions and workshops including quarterly Educational Planning Day sessions.
• Utilize student engagement programs such as Civitas, Inspire, and early alerts to provide timely supports.
• Promote student access, retention, and diversity by fostering a sense of community and belonging for BEdA participants and acting as a liaison to student support services.
• Initiate appropriate interventions for students who are experiencing academic or non-academic difficulties.
• Connect students with appropriate academic and funding resources when transitioning to college or career.
• Build relationships with students, college staff and community partners that foster self-efficacy to increase persistence and success for underrepresented populations.
• Evaluate incoming high school transcripts and placement scores for the HS+ program.
• Communicate individual student requirements to faculty and maintain and submit accurate records for state reporting.
• Coordinate class scheduling for students taking an ABE subject and a college-level subject.
• Demystify college processes including assessment scores, placement, basic financial aid processes and other funding options.
• Develop and maintain student records and reports as required by the college and other agencies, including tracking of I-BEST and career pathway program outcomes such as program completions, persistence data, GPA, employment and transition to further training/academic programs.
• Work with the associate dean of BEdA and data consultant to prepare and report student records and program data via college and agency reporting systems.
• Participate in committees, taskforces, and events which build and promote the targeted initiatives and goals of the college.
• Keep current on changes to high school graduation requirements (credit and non-credit) and attend local and state HS+ trainings.
• Collaborate with other staff and faculty to develop student education plans.
• Perform related duties as assigned.

Benefits

• Comprehensive healthcare benefits package for you and your dependents including medical, dental, and vision insurance.
• Life and long-term disability insurance plans.
• Vacation, sick and personal leave.
• Reduced tuition for the employee.
• Retirement benefits.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree