Baseball Operations Trainee

Capitol Broadcasting Company Inc•Durham, NC

9d•Onsite

About The Position

The Baseball Operations Trainee is a seasonal, part-time position providing hands-on stadium operations and event management experience for people interested in professional sports. The trainee supports Durham Bulls games and other stadium events across guest services, hospitality, parking, facility management, and event operations. The assignment generally runs from February through September for approximately four to seven months, depending on the candidate’s availability and organizational needs. Hours vary with the event schedule and may include evenings, weekends, holidays, and long shifts.

Requirements

High school diploma or equivalent.
Strong customer-service and verbal communication skills.
Ability to follow instructions, exercise sound judgment, and work effectively with limited supervision.
Strong organizational skills, dependability, and attention to detail.
Ability to adapt to changing assignments and work collaboratively in a fast-paced event environment.
Availability for a variable schedule that includes evenings, weekends, holidays, and most scheduled events during the assignment.
Ability, after training, to use basic communication tools, including email, mobile applications, and two-way radios.
Ability to comply with Durham Bulls and Capitol Broadcasting Company safety and workplace policies.
Ability to stand and walk for extended periods and move throughout the ballpark, including stairs, ramps, concourses, seating areas, and service spaces.
Ability to bend, crouch, reach, push, pull, and perform repetitive event setup and breakdown tasks.
Ability to lift and carry equipment, supplies, or materials weighing up to 50 pounds, with assistance when appropriate.
Clear vision and hearing sufficient to communicate with guests and coworkers and respond to activity in a live-event environment.
Completion of a pre-employment drug screening.

Nice To Haves

Current enrollment in or recent completion of a sport management, hospitality, event management, business, or related program.
Previous experience in customer service, hospitality, athletics, live events, facilities, or venue operations.
Experience working collaboratively in a team-based environment.
Interest in pursuing a career in professional sports or event operations.
Familiarity with event-day operations or guest-service standards.

Responsibilities

Support the setup, operation, and breakdown of Durham Bulls games and other stadium events.
Assist guests by answering questions, providing directions, and helping resolve concerns professionally.
Support hospitality operations by preparing event spaces and assisting with guest and group needs.
Assist with parking operations and help maintain safe, organized pedestrian and vehicle flow.
Complete facility preparation, inspections, light cleaning, and event reset tasks as assigned.
Monitor assigned areas during events and promptly communicate safety, facility, or guest-service concerns to a supervisor.
Work with full-time staff, seasonal employees, vendors, and other departments to support efficient event execution.
Follow established safety procedures, stadium policies, and emergency protocols.
Rotate among operational assignments while maintaining a flexible, team-oriented approach.
Perform other duties as required or assigned that are reasonably related to the responsibilities outlined in the job description.