Base Dispatcher - Maui

POLYNESIAN ADVENTURE TOURS LLCKahului, HI
$20 - $25Hybrid

About The Position

We are looking for local Maui residents to join our operations team as a Full-Time Base Dispatcher. This role is ideal for someone who takes pride in their work, values reliability, and wants to be part of a strong local team that supports one another and the island we call home. Our operation is built on clear communication, accountability, and respect. We are continuing to strengthen our team and are looking to add individuals who want long-term stability, meaningful work, and the opportunity to grow alongside a solid organization. As a Base Dispatcher, you will support the daily flow of operations by coordinating schedules, communicating with drivers and on-site teams, and helping ensure everything runs smoothly for our guests and our crew. This is a full-time position based primarily in the office, with occasional on-site work when needed. You’ll gain a strong understanding of how operations run from the inside and become a key part of our company’s success.

Requirements

  • Must be a local Maui resident
  • High school diploma or equivalent
  • At least 1 year of experience in customer service, hospitality, dispatch, administration, or a similar role
  • Comfortable using computers and basic office systems

Nice To Haves

  • Knows Maui roads, landmarks, and traffic patterns
  • Shows up on time and communicates clearly
  • Works well with others and supports the team
  • Calm, organized, and detail-oriented, and able to be coached
  • Interested in learning new skills and growing long-term
  • Takes pride in representing Maui professionally

Responsibilities

  • Supporting daily operations through clear communication and organization
  • Coordinating schedules, check-in times, and operational details
  • Communicating with drivers, on-site staff, and leadership throughout the day
  • Monitoring traffic, road closures, and local events to avoid disruptions and weather
  • Updating reservations and internal systems accurately
  • Coordinating meals, admissions, and logistics with local vendors
  • Supporting on-site operations when needed
  • Contributing to a respectful, reliable, and positive work environment

Benefits

  • Medical, Dental, Vision & Prescription Insurance
  • 401(k) with company match
  • Paid Time Off
  • Employee Assistance Program
  • Pet Insurance
  • Advancement opportunities
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