Outdoor Recreation - Base Camp Technician (FWS/NFWS)

Grand Canyon University•Phoenix, AZ

10d•Onsite

About The Position

The Base Camp Technician contributes to the success of the Outdoor Recreation program by maintaining knowledge of gear and inventory of various programmable pieces within the Outdoor Recreation Program. The position exemplifies the mission and vision of the Department of Campus Recreation while creating an inviting and fun culture within the shop. This role involves providing customer service to GCU students/staff, organizing, cleaning, and maintaining outdoor recreation gear, and assisting customers with rental requests and trip planning.

Requirements

Previous customer service preferred.
Efficient in Microsoft Office.
Efficient in overall software functions.
Effective communication skills.
Ability to work flexible hours, including evenings.
Knowledgeable of GCU student programs.
Can identify problems and help create solutions.
Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
Maintain good financial and academic (SAP) standing with the University.

Responsibilities

Provide customer service to GCU students/staff.
Organize, clean, and provide maintenance for all GCU Outdoor Recreation gear.
Answer questions about the Campus Recreation program via phone and in person.
Provide information and assist with rental requests.
Assist customers in the planning of their own personal trips.
Provide insight and adequate information/resources to customers inquiring about a trip.
Maintain organization of inventory items and business needs.
Assists in promoting a positive culture.
Help to maintain visual standards and cleanliness.
Communicate and cooperate with other staff and management team.
Help and support the overall performance of the Outdoor Recreation program.
Operate/troubleshoot software program.
Assist with other duties as assigned.