Bartender

Olshan Properties•Marco Island, FL

63d•$0 - $11

About The Position

The Bartender serves beverages and/or food to guests in a friendly, courteous, and timely manner to support guest satisfaction. The role also prepares beverages for other servers and acts as cashier for the lounge. The Bartender greets guests, takes and enters orders using the micros POS, prepares drinks according to standard recipes and portion controls, and serves food and beverages. The role maintains the bar’s daily setup, inventory, cleanliness, equipment, and glassware, and prepares and stores fresh garnishes and other perishables. The Bartender presents checks, receives and records payments, maintains a personal bank, balances funds, and secures cash and beverage inventory at the end of the shift. The position may involve changing schedules to meet hotel business needs, including weekends and holidays. The employee must comply with the rules and standards of Hilton Marco Island Beach Resort & Spa, Olshan Properties, and Hilton Hotels Corporation. Work may take place outdoors in direct sunlight and in hot, wet, loud, noisy, confined, or intense conditions; the employee may also serve guests at tables or operate a banquet bar.

Requirements

High school diploma or equivalent; bartending school is accepted.
Prior bartending experience in a high-volume bar, restaurant, or hotel is required.
Basic knowledge of food and beverage preparation and completion of a food test.
Knowledge of alcoholic beverages and completion of a beverage test.
Availability to work weekends, holidays, special days, and both AM and PM schedules.
Basic mathematical skills for operating a cash register, making change, totaling checks and banks, preparing cash drops, totaling charges, and understanding portion sizes.
Manual dexterity to use a knife, handle glassware and bottles, scoop ice, mix drinks, and reach overhead for stock.
Ability to lift at least 30 pounds or move, pull, or push a half keg of beer on a hand cart for 100 yards or on a slight incline.
Ability to read, speak, and understand English to communicate with guests and take orders, and to write clearly in English.
Ability to remember, recite, and promote menu items.
Ability, once trained, to take apart, clean, lubricate, and reassemble Fat Tuesday’s and dishwasher machines.
Ability to operate a keyboard and use point-of-sale procedures to pre-check orders and close checks.
Ability to stand and work in confined spaces for long periods, reach at least five feet, and move freely behind a bar in spaces of two feet or less.
Ability to assist with food and garnish preparation and negotiate stairs while carrying containers such as ice buckets, liquor crates, boxes, and food trays weighing more than 20 pounds.
Ability to work outdoors in direct sunlight when required and in hot, wet, loud, noisy, and intense working conditions.
Ability to remain calm in emergencies and work effectively with internal and external guests, using patience, tact, and diplomacy to resolve issues.
Able to obtain Florida State Certified Professional Food Handler certification, Alcohol Awareness certification, CPR and First Aid certifications, and Responsible Vendors certifications.

Responsibilities

Greet guests courteously, promote and document drink orders, and mix, garnish, and present drinks using standard recipes and prudent portion control.
Enter orders into the micros POS, communicate order details to the kitchen, generate guest checks, and maintain accountability for food and beverages served.
Set up, clean, stock, and maintain the bar, including requisitioning supplies based on projections from the daily functions sheet.
Keep glassware, flatware, and china clean and polished.
Present checks promptly; receive and record payments, make change, verify charges, properly execute vouchers, and balance funds at the end of the shift.
Maintain the designated amount in the personal bank.
Maintain stock and prepare, cut, and store fresh fruit and vegetable garnishes, juices, and other perishables daily.
Clean bar areas and equipment, including blenders, shavers, Taylor machines, sinks, counters, floors, cabinets, display cases, and bar mats.
Replenish beverages as requested and check with guests about service and meal satisfaction.
Market and serve appetizers, entrées, desserts, or specialty coffees upon request.
Lock up and store beverages, food, and equipment; deposit cash drops and secure the bank at the designated amount.
Perform additional supportive functions as required by the supervisor and hotel business needs.
May serve cocktails at guest tables and pull a banquet bar through corners or tight areas.