Bartender

Dave & Buster's Inc.•Niles, OH

About The Position

The Bartender provides fast, friendly service and attentive care to Guests, creating an enjoyable experience through food, drinks, and games. The role involves preparing and serving beverages according to company recipes, taking and entering orders, processing payments, maintaining the bar station, and supporting restaurant operations. Bartenders work with Guests and Team members in a noisy, fast-paced environment and may assist with party setup, table service, and other duties as business needs require. Restaurant or bar experience is preferred but not required.

Requirements

Must be at least 18 years of age.
Must be able to read and communicate in English, including reading and writing handwritten notes.
Must communicate effectively with Guests and generate enthusiasm about the D&B experience.
Must be friendly and able to smile frequently.
Must comply with dress-code requirements and maintain a neat, clean, professional appearance.
Must be able to lift and carry up to 30 pounds.
Must be able to move about the facility, stand for long periods, and walk or stand for 100% of the shift.
Must be able to reach, bend, stoop, mop, sweep, and wipe frequently.
Must be able to work in noisy, fast-paced environments with distracting conditions and in hot and cold areas, including freezers and areas around cooking equipment.
Must be able to work days, nights, and/or weekends as required.

Nice To Haves

Restaurant and/or bar experience is preferred, but not required.

Responsibilities

Deliver a friendly, attentive Guest experience and create a warm, fun atmosphere.
Keep the immediate supervisor informed of significant problems or unusual matters and take or suggest corrective action when appropriate.
Follow company sanitation procedures and maintain a clean station, including setup and takedown of station tables.
Maintain a personal cash bank and accurately process transactions, operate credit card machines, make change, and account for funds at shift end.
Follow alcohol-awareness procedures, recognize intoxication or concerning Guest behavior, and alert a Manager when needed.
Follow bar recipes to ensure consistent products, control costs, and support Guest satisfaction.
Greet newly seated Guests, take food and drink orders accurately, and answer questions about menu items and preparation.
Enter orders into Micros promptly and in the proper sequence, including modifications and charges; manage sales on personal Micros keys.
Complete station side work at the beginning and end of shifts, as well as opening and closing duties in a timely manner.
Ensure food is properly garnished and deliver trays to designated bar areas and other restaurant sections as needed.
Work efficiently according to the “Full hands in, Full hands out” philosophy.
Participate in incentives and contests to drive sales and promote the brand.
Complete bar inventories and daily requisition sheets as requested or required.
Assist with party setup and breakdown, support other Team members as needed, and bus and reset tables.
Check back with Guests after food delivery, maintain drink levels, remove clutter, pre-bus, and respond to Guest needs promptly.
Maintain cooperative and harmonious working relationships with other Team members.
Listen to Guests’ orders and needs and communicate with Guests and Team members verbally and through the Micros system.