Bartender - Bojangles Entertainment Complex

CRVA•Charlotte, NC

10d•$0 - $9•Onsite

About The Position

The CRVA works to deliver experiences that uniquely enrich the lives of our visitors and residents. Through leadership in destination development, marketing and venue management expertise, the CRVA leads efforts to maximize the region’s economic potential through visitor spending, creating jobs and opportunities for the community. Brands supported by the CRVA include the Charlotte Convention Center, Spectrum Center, Bojangles Entertainment Complex, NASCAR Hall of Fame, Charlotte Film Commission, Visit Charlotte and Visitor Info Centers. The Bartender is responsible for serving beverages to our guests and ensuring the bar location is operating efficiently, while providing guests with a quality experience and maintaining compliance with applicable federal and state regulations regarding safety, health, and the sale of beverages.

Requirements

Ability to operate bar equipment.
Excellent written and verbal skills.
Ability to communicate information effectively to managers, customers, and the general public.
Problem solving skills.
Strong Organizational skills
Previous experience in a bartender operation
Ability to anticipate customer needs, builds positive relationships with customers and vendors, goes the extra mile to satisfy and exceed customer needs.
Treats all customers and vendors with highest degree of respect and courtesy, delivers exceptional service to internal and external customers.
High school diploma or general education degree (GED); and/or one-year related experience and/or training.

Nice To Haves

2 years’ high-volume experience in a customer service environment preferred.
Experience in events, venues, restaurant, bar, and/or hotel preferred.

Responsibilities

Provide quality customer service.
Articulate event and other information to our clients and customers.
Prepare and serve adequate amounts of drinks as directed.
Establishes and maintains cooperative working relationships with those contacted in the course of work.
Comply with all North Carolina state ABC regulations.
Maintain cooperative working relationship with all CRVA departments.
Always meets workplace sanitation and safety guidelines.
Maintain professional attire, image, and demeanor at all times.
Comply with all CRVA and Bojangles’ Entertainment Complex policies and procedures.
Must be able to work flexible hours to include evenings, weekends, and holidays.
Perform other duties as requested.
Consistently deliver the best in customer service. Model and be accountable ensuring the customers are always put first by living the CRVA Service Philosophy to deliver memorable customer experiences.
Champion CRVA’s mission, vision and core values and comply with organizations policies and procedures.