Bartender

Cinépolis Cinemas USA•McKinney, TX

22d•Onsite

About The Position

Bartenders create an excellent and enjoyable guest experience by providing warm hospitality, recommending menu items, and preparing consistent alcoholic and non-alcoholic drinks quickly and according to recipes and guidelines. They provide superior guest service while maintaining a clean, sanitary, and safe work area in a fast-paced theater environment. This position is in Operations at a theater and reports to the General Manager; it has no supervisory responsibility. The role includes greeting guests, taking and processing orders and payments, checking identification, preparing and serving beverages, maintaining bar stock and cleanliness, following alcohol-service safety practices, handling guest requests and complaints, and completing opening, mid-shift, and closing procedures. Other duties may be assigned as business needs change. The employee regularly works in a theater environment with typical levels of noise, dust, and activity. Noise can range from moderate to high depending on the area. The job involves walking, bending, and standing for periods of time, frequent use of hands and arms, occasional lifting or moving of up to 10 pounds, and occasional assisted lifting of 25 to 50 pounds.

Requirements

Must be 18 years or older.
At least 1 year of bartending experience with a full bar.
ServSafe and alcohol training certifications are required.
Ability to use the Vista Point of Sale System and perform basic math.
Strong interpersonal skills for interacting with employees, guests, and management.
Ability to stay organized and prioritize in a fast-paced, constantly changing environment while maintaining a positive attitude.
Strong communication skills and ability to handle difficult or stressful situations positively.
Flexible availability, including nights, holidays, and weekends.

Responsibilities

Greet guests at the bar promptly with a smile and warm hospitality.
Take food and beverage orders rapidly and accurately, using selling maximization techniques.
Know bar and menu items and make recommendations to guests.
Check patrons’ identification to verify they meet the minimum age requirement of 21 to consume alcoholic beverages.
Mix, garnish, and serve alcoholic and non-alcoholic drinks for servers and guests in the bar, lobby, and lounge according to standard recipes.
Clean as work progresses, including glasses, utensils, bar equipment, and tables.
Follow alcohol-service and safety training, including keeping alcohol consumption within designated areas, avoiding service to intoxicated guests, and seeking management intervention when necessary.
Set up and maintain appropriate bar stock levels.
Keep the Bar Supervisor informed of inventory levels.
Wash and sanitize stemware.
Process payments correctly and promptly.
Handle guest complaints and requests or direct guests to the appropriate resource when unable to assist.
Complete opening, mid-shift, and closing procedures, including side work.
Perform other duties as assigned.