Bartender

Three Pillars•Dousman, WI

10d

About The Position

The Bartender prepares and serves alcoholic and non-alcoholic beverages while providing excellent customer service in a friendly, welcoming, and inclusive environment. The role requires strong product knowledge, multitasking, and compliance with safety and alcohol service regulations. The Bartender takes drink and food orders, offers recommendations, maintains the bar and its supplies, handles payments, and works collaboratively with servers, kitchen staff, and other team members to support smooth service. The position also includes opening and closing duties, inventory and restocking, balancing bar charges, participating in Food & Beverage training, and completing other duties as assigned by a supervisor. The role requires a valid Waukesha County bartender license and meeting the minimum age requirements to serve alcohol. Two years of bartending experience and hospitality experience are preferred. Compensation is $15.00 per hour plus tips.

Requirements

Valid Waukesha County bartender license.
Meet the minimum age requirements to serve alcohol.
Basic math skills to handle transactions and balance bar transactions.
Knowledge of mixology, drink recipes, and proper pouring techniques.
Strong customer service and interpersonal skills.
Ability to multitask in a busy environment.
Strong organizational skills.
Computer knowledge, including Microsoft Office and hospitality POS systems.
Ability to work evenings, weekends, and holidays.

Nice To Haves

Two years of bartending experience preferred.
Hospitality experience preferred.

Responsibilities

Greet guests, take drink and food orders, and make recommendations when requested.
Prepare, mix, garnish, and serve alcoholic and non-alcoholic beverages promptly, safely, and consistently according to recipes and guest preferences.
Maintain knowledge of menu offerings, specials, and promotions.
Check identification to verify guests are of legal drinking age.
Keep the bar clean, organized, stocked, and sanitized, including bar tools, surfaces, and equipment.
Oversee inventory, organization, and ordering of bar supplies and stock.
Assist with opening and closing duties, inventory management, and restocking.
Monitor guest consumption and behavior to ensure responsible alcohol service.
Collaborate with servers, kitchen staff, and other team members to support smooth service.
Handle cash, credit card, and other payment transactions accurately, and balance bar charges at the end of the night.
Listen to customer preferences, provide recommendations, and handle complaints calmly and respectfully with the aim of resolving issues.
Manage multiple orders efficiently and in a timely manner.
Participate in continuous Food & Beverage training and facility meetings as needed.
Model the organization’s values, meet performance expectations, maintain job standards through training and development, and seek opportunities for quality improvement.
Recognize and appropriately respond to customer needs.
Perform other duties as assigned by the supervisor.