Bartender

DoubleTree Dublin•Dublin, OH

10d

About The Position

The Bartender crafts and serves beverages while providing excellent guest service that reflects Ivy Hospitality’s commitment to quality and hospitality. The role requires strong drink-preparation knowledge, compliance with health and safety standards, and the ability to create a welcoming atmosphere. The Bartender also supports dining room and room service orders, bar operations, transaction processing, and coordination with other departments. This description summarizes primary responsibilities and qualifications and may not include all duties or qualifications required now or in the future.

Requirements

At least one year of high-volume bar service experience.
Strong knowledge of drink preparation and health standards.
Excellent verbal and written communication skills.
Ability to operate bar-related equipment, including coffee makers and cash terminals.
Ability to work in varying temperatures and environments, including freezers and kitchens.
Ability to stand and move for extended periods, lift up to 75 pounds, and maneuver in confined spaces.
Flexibility to work varying schedules based on hotel business needs.
High school diploma or equivalent education preferred.

Responsibilities

Prepare and serve beverages to guests and servers in a timely, efficient, and friendly manner.
Follow precise recipes and established measuring systems to ensure consistent drink quality.
Comply with applicable federal, state, and local alcohol-service laws, particularly regarding minors and intoxicated patrons.
Act as cashier for servers when needed and handle transactions accurately and with integrity.
Prepare garnishes, set up the bar, and keep the bar area clean and organized.
Restock bar supplies and anticipate replenishment needs.
Conduct opening and closing spirits inventories and secure alcohol and financial transactions at the end of each shift.
Respond promptly and professionally to special requests and guest complaints to ensure guest satisfaction.
Accurately take and process dining room and room service orders and present checks promptly.
Properly handle and secure keys and document maintenance issues.
Follow Health Department regulations and safety protocols.
Document transactions accurately and balance shift reports at the end of each shift.
Communicate with other departments to support seamless service delivery.
Follow company work rules, procedures, and policies, including those in the associate handbook.
Conduct guest interactions courteously and professionally in accordance with company standards.
Participate in daily hotel operations meetings and contribute to overall hotel strategy.
Perform additional duties assigned by the General Manager to support hotel operations.
Attend required training sessions and meetings.