Bartender

ClubCorp • Southlake, TX

22d

About The Position

As a Bartender, you are responsible for maintaining beverage control, ensuring accurate pouring and serving of products, and keeping the bar area clean and organized. You provide service that aligns with club standards and meets or exceeds member expectations, consistently upholding the 3-steps of service to enhance the member and guest experience.

This role supports food and beverage service at the bar, prepares and maintains the bar area, accurately fulfills orders, and contributes to a positive team environment. Employees are expected to follow company, club, and department policies; maintain professionalism and safe working practices; attend briefings; wear a clean, neat uniform; and take on additional duties as assigned.

The position requires extended periods of standing and walking, physical activity, work in varying temperatures and environments, and occasional lifting, carrying, pushing, or pulling of up to 100 pounds. Work schedules follow the weekly schedule, with additional hours required to meet deadlines, including weekends and/or holidays.

Requirements

• Excellent communication skills and the ability to follow instructions accurately.
• Strong commitment to maintaining high ethical work standards.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to lift, carry, push, and pull up to 100 pounds occasionally.
• Effective talking and hearing abilities and sufficient visual acuity.

Nice To Haves

• High school diploma or equivalent.
• Certification in alcohol and food safety awareness.
• Previous experience in food and beverage service.
• Comfort working in indoor and occasional outdoor environments.
• Basic bar and wine knowledge, including cocktails and wine varietals.
• Ability to properly open a bottle of wine with a wine tool.

Responsibilities

• Deliver high standards of service as outlined in the food and beverage service training program.
• Assist with serving food and beverages to members and guests at the bar.
• Know members’ names, greet them promptly, and provide a warm, personalized experience.
• Accurately execute member and guest orders and requests in a timely manner.
• Address and resolve member and guest complaints professionally, notify management of issues, and practice effective service recovery.
• Prepare the bar area for service by setting up bottles, garnishes, glassware, and ice, and ensure items are stocked and in place at the start of each shift.
• Check the bar area for cleanliness, maintain an orderly and organized work area, and sanitize regularly.
• Complete daily assignments and side work, including restocking and refilling supplies, to meet club standards.
• Maintain comprehensive knowledge of the à la carte menu, daily features, and specials.
• Ensure liquor items are stocked, accurately poured, and responsibly managed to maintain beverage control.
• Maintain knowledge of liquors, beers, and wines available at the club.
• Support fellow employees, contribute to a positive team environment, and proactively assist members and guests in delivering the 3-steps of service.
• Complete additional duties as assigned by management and assist others as needed.
• Follow company, club, and department policies, procedures, and instructions.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, comply with safety guidelines, and encourage others to do the same.
• Take initiative in personal and professional growth and maintain any required role-related certifications.
• Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
• Attend daily briefings and engage in required activities to stay informed and contribute to the team.
• Wear a clean, neat uniform that meets club standards.

Benefits

• Medical, dental, and vision coverage for eligible full-time team members.
• Life insurance for eligible full-time team members.
• Short-term and long-term disability insurance for eligible full-time team members.
• 401(k) retirement savings plan for eligible full-time team members.
• Generous paid time off and leave programs for eligible full-time team members; time off required by applicable law is also provided for part-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed