Bartender

COURTYARD - SHENANDOAH • Shenandoah, TX

5d • Onsite

About The Position

The bartender offers prompt and courteous service so the guests have an enjoyable experience. Serves high quality beverages while maintaining the cleanliness and guest-ready appearance of outlet. Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.

Requirements

• One year experience in food and beverage position.
• High School diploma or equivalent
• Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
• Must be able to stand for eight hours, bend, stretch, reach.
• Must be able to see and hear
• Must be able to communicate with other associates and/or guests.
• Knowledge of age requirements and verify those who order any alcoholic beverages.
• Knowledge of menu items, preparation methods and beverage choices.
• Knowledge of various types of alcoholic beverages, know trends and preparation of cocktails.
• Knowledge of Standards of operation as required by brand.
• Knowledge of area shopping, dining, entertainment and travel directions to assist guest inquiries.
• Knowledge of daily hotel operations check daily events, bulletin boards and be up to date on changes, new procedures and events.
• Knowledge of entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts
• Friendly professional attitude is a daily expected characteristic
• Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
• Ability to sell, suggest and serve quality food and beverage items as per standards
• Ability to multi task, remain associate and guest service centric.
• Ability to effectively communicate with guests and associates.
• Ability to solve guest issues with professionalism maintaining hospitable attitude.
• Ability to market and promote to increase exposure and sales.
• Ability to work as a team member in aspects such as cleaning, side work, food preparation and storage.

Nice To Haves

• Experience with chain food and retail outlet preferred.
• Associate’s Degree preferred
• Food Handling and Alcohol Safety certifications preferred

Responsibilities

• Prepare and consistently maintain working area and supplies in a guest ready atmosphere.
• Prepare/serve drinks as requested by guests
• Process guest charges and gratuities in accordance to standards, policies and procedures.
• Maintain safety and security practices, have thorough knowledge of emergency procedures.
• Ensure guests are provided with the highest quality product and service.
• Maintain certification from a brand approved responsible vendor training program.
• Maintain liquor inventory regularly.
• Other duties as assigned, that the associate is capable of performing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED