Bartender

Kewadin Casinos•Manistique Township, MI

26d

About The Position

The Bartender, under the direction of the Lead Bartender, welcomes and serves guests food and drinks in a courteous and timely manner while keeping work areas clean and stocked. The position provides attentive, cheerful, courteous, and professional customer service to all customers, internal and external, and strives to exceed their expectations. The Bartender mixes and serves drinks and food, prepares ready-to-eat foods and garnishes, checks identification, and ensures the bar is stocked and ready for service. The role includes following bar-service policies and TIPS guidelines, preventing service to minors or intoxicated guests, rotating inventory, and cleaning work areas throughout the shift. Additional duties include processing and reconciling cash transactions and performing Bar Server duties as needed.

Requirements

High school diploma or equivalent preferred.
Experience as a bartender or in food service or customer service preferred.
Complete TIPS training and certification upon hire.
Knowledge of customer service standards.
Excellent appearance and personality.
Basic math skills.
Ability to work in high-stress environments and handle difficult situations.
Effective oral and written communication skills.
Adaptability and flexibility, including availability to work various shifts, nights, weekends, and holidays.
Ability to work extended hours when needed.
Ability to learn to operate a telephone, POS system, glass washer, and pop, beer, and liquor systems.
Ability to handle multiple transactions simultaneously.
Ability to establish and maintain effective working relationships with supervisory personnel, coworkers, and the general public.

Nice To Haves

Native American preferred.
High school diploma or equivalent preferred.
Bartending, food service, or customer service experience preferred.

Responsibilities

Mix and serve drinks and food items to guests.
Follow company policies and procedures, including those pertaining to bar service.
Prepare ready-to-eat foods in the bar/lounge.
Check customers’ identification to verify age requirements for purchasing alcohol.
Ensure the bar is fully stocked and ready to serve guests.
Clean work and bar areas throughout the shift and leave them clean and stocked for the next shift.
Ensure minors and intoxicated guests are not served alcoholic beverages.
Comply with TIPS guidelines for serving guests.
Provide attentive, cheerful, courteous, and professional service to customers.
Rotate inventory to ensure products sold are fresh.
Prepare and cut fruits and vegetables for garnishes each shift.
Process cash transactions and reconcile them to the point-of-sale system.
Complete Bar Server duties as needed.
Perform other job-related duties as assigned.