Bartender

Hornblower•Norfolk, VA
•Onsite

About The Position

The Bartender prepares and serves beverages aboard a scenic passenger vessel, providing fast, friendly service and helping guests enjoy memorable cruises. The role includes maintaining bar and service areas, processing orders and payments, sharing beverage and cruise-related information, and following safety and service standards. The position involves working aboard a moving vessel and requires comfort with extended standing, navigating stairs and decks, lifting up to 40 pounds, and completing vessel safety training. Shifts may include nights, weekends, and holidays according to business demands; schedule variations are communicated in advance.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of bartending experience.
  • Strong knowledge of beverage recipes and preparation.
  • Excellent customer service, communication, and teamwork skills.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Professional appearance and ability to meet grooming standards.
  • Comfortable working nights, weekends, holidays, and changing schedules.
  • Comfortable standing for extended periods, navigating stairs and decks, and lifting up to 40 pounds.
  • Must complete vessel safety training.

Responsibilities

  • Prepare and serve high-quality beverages accurately and consistently.
  • Provide fast, friendly service to guests and coworkers throughout each cruise.
  • Set up, stock, maintain, and clean the bar and service areas.
  • Take orders, process payments, and use the point-of-sale system accurately.
  • Share beverage knowledge and provide information about menus, entertainment, cruise routes, and points of interest.
  • Follow safety and service standards while helping create a welcoming atmosphere.
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