Food Service - Bartender

Courtyard by Marriott (Shular Companies) • Pigeon Forge, TN

1d

About The Position

Bartenders prepare and serve drinks to customers, mixing ingredients to create classic and innovative beverages according to customers’ needs and hotel standards. The role focuses on interacting with hotel guests and ensuring a positive experience at the bar or lounge through friendly, efficient service and accurate beverage preparation.

Requirements

• Good personality and positive interpersonal skills.
• High school diploma or equivalent.
• Computer knowledge and experience with software programs.
• Previous bartending experience in a mid-scale or luxury property.
• Experience handling point-of-sale (POS) terminals and stock and inventory management software.

Responsibilities

• Interact with customers and take orders for drinks and snacks.
• Plan and present the bar menu.
• Serve snacks and drinks to customers.
• Check guest identification to verify they meet the age requirements for purchasing alcohol.
• Mix ingredients to prepare cocktails and other drinks, following hotel standard drink recipes.
• Prepare alcoholic and non-alcoholic beverages and serve wine and beer.
• Arrange bottles and glasses for attractive displays.
• Assess customers’ needs and preferences and make recommendations.
• Serve customers in a friendly and helpful manner.
• Keep the bar counter and work area neat and clean.
• Recognize when a customer has consumed too much alcohol and politely refuse further service when necessary.
• Maintain thorough knowledge of food and beverage products, menus, and promotions.
• Handle and move objects such as glasses and bottles using hands and arms.
• Clean up after customers and clean the work area, including sweeping, vacuuming, dusting, and cleaning glass doors and windows as needed.
• Perform physical activities such as lifting and stooping.
• Maintain liquor inventory and consumption records.
• Collect payment for drinks and balance receipts.
• Handle an assigned house bank and follow hotel cash-handling procedures.
• Prepare inventory or purchase requisitions as needed to replenish supplies.
• Ensure the assigned bar area is equipped with the tools and products needed to mix beverages and serve guests.
• Comply with food and beverage regulations.
• Perform other duties as assigned by hotel management.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED