Part-Time Bartender

Hotel Zena•Washington, DC

14d•$15 - $15•Onsite

About The Position

The Bartender is responsible for setting up the bar and mixing drinks for guests and servers. The role maintains bar cleanliness and service quality, supports guest satisfaction, and controls liquor inventory. The position is part-time at Hotel Zena, a cultural hub in downtown Washington, D.C.

Requirements

High school diploma or equivalent and/or experience in a hotel or related field preferred.
Ability to communicate effectively, verbally and in writing, with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner.
Ability to listen to, understand, and clarify concerns raised by employees and guests.
Ability to multitask and prioritize departmental functions to meet deadlines.
Ability to understand and apply complex information and data from various sources to meet objectives.
Ability to stand for the entire shift.
Medium work: exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
Flexible and long hours are sometimes required.

Responsibilities

Maintain a warm, friendly, attentive, helpful, and courteous demeanor with guests, managers, and fellow employees.
Set up the bar according to hotel standards and serve guests promptly and efficiently.
Prepare beverages and cocktails according to hotel mixing and presentation standards.
Serve guests’ beverage requirements in a friendly, courteous, and professional manner.
Break down the bar after functions and store liquor, supplies, and equipment according to hotel standards.
Follow state liquor laws and prescribed procedures for serving liquor responsibly, including avoiding issues with intoxicated guests.
Know hotel services and facilities, and comply with hotel policies and safety rules.
Respond to guest problems, complaints, and accidents.
Know fire exit and fire extinguisher locations and how to operate fire extinguishers.
Keep the bar and service areas clean and tidy during service.
Ensure overall guest satisfaction.
Attend required hotel meetings and training.
Maintain regular attendance, personal appearance, grooming, and proper uniform and nametag in accordance with hotel standards.
Maximize productivity, identify problem areas, and assist in implementing solutions.
Anticipate, prevent, identify, and solve problems as necessary.
Cross-train in other hotel-related areas and maintain confidentiality of information.
Show initiative by anticipating guest and operational needs.
Perform other duties as requested by management.