Bartender ("Cantinero/a")

Azul HospitalitySpringdale, UT
Onsite

About The Position

The Bartender is responsible for providing friendly, courteous, and efficient quality presentation of food and beverage service to all guests. This role involves cleaning and setting tables in the outlet, performing other food service related duties, including set up and general cleaning. Key responsibilities include preparing alcoholic and non-alcoholic beverages for guests and servers, taking beverage and food orders at the bar, describing menu items, and suggesting products to customers. The bartender will also manage bar inventory by restocking, replenishing supplies, providing opening and closing inventory of spirits, and ensuring all liquor, beer, and wine products are safely secured. Additional duties involve assisting with recipe batching, ice molding, liquor infusions, and preparing garnishes. Maintaining the cleanliness and working order of bar equipment such as taps, coolers, blenders, and coffee makers is essential. The position requires verifying customer identification to ensure legal drinking age and preventing service to minors or intoxicated persons. The bartender may also act as a cashier for servers, operate a cash register, handle payments, and maintain the cleanliness of the entire bar area. Professional and courteous assistance to all guests, adhering to high customer service standards, and assisting other staff members are also part of the role.

Requirements

  • High school or equivalent education required.
  • One to three years high volume bar experience required.
  • Must be at least 21 years of age to serve alcohol.
  • Safe Server Alcohol & Food Handlers certification required.
  • Must be able to speak, read, write, and understand the primary language used in the workplace.
  • Requires good communication skills, both verbal and written.
  • Must have excellent leadership capability and customer relations skills.
  • Must be detail oriented with outstanding organizational and communication skills.
  • Must possess basic computer skills.
  • Must possess basic computational ability.
  • Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
  • Knowledgeable about basic function of Windows OS, MS Office, PMS, and POS.
  • Self-driven and able to work independently.
  • Knowledge of table and bar service.
  • Knowledge of spirits, beer, wine, and flavor profiles.
  • Maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards.
  • Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position.
  • Comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities.

Responsibilities

  • Provide friendly, courteous, and efficient quality presentation of food and beverage service to all guests.
  • Clean and set tables in the outlet and perform other food service related duties, including set up and general cleaning.
  • Prepare alcoholic and non-alcoholic beverages for guests and servers for table delivery.
  • Take beverage and food orders at the bar.
  • Describe menu items and suggests products to customers.
  • Restock and replenish bar inventory and supplies.
  • Provide opening and closing inventory of spirits.
  • Ensure all liquor, beer and wine product is put away safely and always secured.
  • Assist with recipe batching, ice molding, liquor infusions, washing and preparing garnishes, etc.
  • Ensure that taps, coolers, and other appliances like blenders or coffee makers are clean and in working order.
  • Verify customers identification and confirm it meets legal drinking age.
  • Ensure that minors and intoxicated persons are not served alcoholic beverages.
  • Act as a cashier for the servers when necessary.
  • Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning all glassware, and wiping down bar and preparation areas.
  • Assist servers, other bartenders, and barbacks when necessary.
  • Participate in the deep cleaning of the outlet.
  • Operate a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all company's customer service and cash handling policies and procedures.
  • Assist all guests professionally and courteously, with the highest quality of standards for customer service.
  • All other duties assigned by manager or supervisor.
  • Assist with any guest inquiry.
  • Follow all company and safety and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, or injuries.
  • Perform other reasonable job duties as requested by direct and indirect Supervisors.
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