LHOB Bartender

HEI Hotels & Resorts•Braselton, GA

About The Position

The Bartender serves guests in a hospitable manner to ensure a positive guest experience. The role maintains daily bar setup and inventory, prepares and serves drinks according to standard recipes and portion controls, follows requirements for alcoholic beverage service, processes orders and payments, and secures beverage inventory and cash. The position requires guest communication, basic food and beverage knowledge, cash-handling and point-of-sale skills, and the ability to perform the physical tasks involved in bar service.

Requirements

  • Must communicate well with guests.
  • Basic knowledge of food and beverage preparation and service of various alcoholic beverages.
  • Basic mathematical skills to operate a cash register, make change, total checks and the bank, prepare cash drops, total charges, and understand portion sizes.
  • Manual dexterity to use a knife for garnishes, handle glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock, with or without reasonable accommodation.
  • Ability to remember, recite, and promote menu items, with or without reasonable accommodation.
  • Ability to operate a keyboard and point-of-sale procedures to pre-check orders and close out checks, with or without reasonable accommodation.
  • Ability to stand and work in confined spaces for long periods, with or without reasonable accommodation.
  • Ability to establish and maintain effective working relationships with associates, customers, and patrons.
  • Effective verbal and written communication skills, including adapting communication style to different audiences.

Nice To Haves

  • Hotel experience preferred.

Responsibilities

  • Maintain proper daily bar setup and stock beer, wine, spirits, paper products, straws, stirrers, condiments, and produce based on daily function projections.
  • Maintain stock, cut, and store fresh fruit and vegetable garnishes, juices, and other perishables to ensure product quality.
  • Greet guests courteously, promote and document drink orders, and mix, garnish, and present drinks using standard recipes and prudent portion control.
  • Comply with State, Federal, and Corporate requirements for serving alcoholic beverages.
  • Enter orders into the point-of-sale register and create a check for each guest, including guests served by other beverage servers, to account for beverages served.
  • Receive guest payments, make change, verify charges, record charges, and ensure vouchers are properly completed to balance money.
  • Lock and store beverage, food, and other equipment; deposit cash drops and secure the bank.
  • Comply with attendance rules and be available to work regularly.
  • Perform other job-related duties as assigned.

Benefits

  • Discounted hotel stays, spa services, golf, food and beverage, and retail.
  • Access to the YouDecide discount program, including discounts on travel, hotels, vacation planning, rental cars, entertainment, consumer goods and services, and cell phones and plans.
  • Medical insurance through Anthem Blue Cross Blue Shield.
  • Dental insurance through Anthem Blue Cross Blue Shield.
  • Vision insurance through EyeMed.
  • Vacation, sick, and holiday time-off programs.
  • Pet insurance through the ASPCA.
  • Supplemental, spousal, and child life insurance.
  • Short- and long-term disability plans.
  • 401(k) savings plan with matching funds.
  • Hotel room discount program.
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