Bartender

Dave & Buster's Inc.•Greenwood, IN

15d

About The Position

The Bartender ensures Guests have an unparalleled experience by providing fast, friendly service and attending to their needs. The role delivers food, drinks, and games in a fun environment while following sanitation and alcohol-awareness procedures, preparing consistent beverages, processing orders and payments accurately, and maintaining a clean, organized station. Bartenders support restaurant operations and fellow Team members as needed.

Requirements

Must be at least 18 years of age.
Must be able to read and communicate in English.
Must communicate effectively with Guests to generate enthusiasm about the D&B experience.
Must be friendly and able to smile frequently.
Must be able to read and write handwritten notes.
Must be able to work days, nights, and/or weekends as required.
Must be able to work in noisy, fast-paced environments with distracting conditions and in hot or cold areas, including freezers and areas around cooking equipment.
Must be able to lift and carry up to 30 pounds, move about the facility, stand for long periods, walk or stand for 100% of the shift, and frequently reach, bend, stoop, mop, sweep, and wipe.

Nice To Haves

Restaurant and/or bar experience is preferred but not required.

Responsibilities

Deliver a welcoming Guest experience and create a warm, fun atmosphere for Guests and Team members.
Keep the immediate supervisor informed about significant problems or unusual matters, taking corrective action or suggesting alternatives when appropriate.
Follow company sanitation procedures and alcohol-awareness procedures, including recognizing intoxication and escalating concerning behavior to a Manager.
Prepare drinks according to bar recipes to maintain consistency, control costs, and support Guest satisfaction.
Maintain a clean station, set up and take down station tables, and complete opening and closing duties promptly.
Maintain a personal bank, handle cash and coin, operate credit card machines, process transactions accurately, provide correct change, and account for monies at shift end.
Greet Guests, take food and drink orders accurately, understand menu items and preparation, and enter orders quickly and correctly into Micros, including modifications and charges.
Manage sales on personal Micros keys and complete station side work at the beginning and end of each shift.
Ensure food is properly garnished and deliver trays to designated bar areas and other restaurant sections as needed.
Work efficiently according to the “Full hands in, Full hands out” philosophy.
Participate in incentives and contests to drive sales and promote the brand.
Complete bar inventories and daily requisition sheets as requested or required.
Assist with party setup and breakdown and help other Team members as needed.
Bus and reset tables as needed; check back with Guests, maintain drink levels, remove clutter, pre-bus, and respond to Guest needs promptly.
Maintain cooperative working relationships with other Team members to support morale, productivity, and efficiency.
Listen to Guests’ orders and needs and communicate verbally with Guests and Team members, including through the Micros system.
Maintain the required dress code and a neat, clean, professional appearance.