Bartender - Sports Bar

Casino andRock Island, IL
Onsite

About The Position

The Bartender is responsible for developing and maintaining a service culture that ensures the delivery of superior internal and external guest service by all team members. This role involves preparing drinks accurately for guests at the bar and beverage servers, ensuring alcohol is served according to company policy, and maintaining inventory levels through ordering and restocking. The Bartender also maintains a clean and organized bar, follows company policies regarding revenue handling, and ensures the safety and security of team members and guests. Daily maintenance of bar equipment and POS systems is required, along with adherence to all regulatory, departmental, and company policies and procedures. Knowledge of all promotions and events is essential, along with performing other duties as assigned.

Requirements

  • High School graduate or equivalent
  • Excellent customer service skills
  • Must be able to successfully complete TIPS trained and receive a Basset Card.
  • Excellent written and verbal communication skills
  • Respond to visual and aural cues
  • Read, write, speak, and understand English
  • Able to work flexible shifts
  • Knowledge of all bar equipment usage, Alcohol Beverage Control regulations, and gaming laws.
  • Ability to professionally handle situations that may arise due to intoxicated guests.
  • Operate in mentally and physically stressful situations

Responsibilities

  • Prepares drinks correctly for guests at the bar and beverage servers.
  • Ensures alcohol is served according to the company alcohol policy.
  • Maintains par levels related to inventory ordering and restocking as needed.
  • Maintains a clean and organized bar.
  • Follows company policies related to dealing with received revenue, signing out banks or drawers, and closing out revenue centers.
  • Ensures the safety and security of team members and guests.
  • Performs daily maintenance of all bar equipment and POS systems.
  • Ensures department adheres to all regulatory, departmental and company policies and procedures.
  • Maintains knowledge of all promotions and events.
  • Performs other duties as assigned.
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