Bartender

Margaritaville Nashville•Nashville, TN

41d

About The Position

Responsible for the day-to-day operation of a specific bar, providing service to external and internal guests. Prepares and serves alcoholic and non-alcoholic beverages, takes orders, delivers food and beverages, and provides friendly, personalized service. The bartender verifies guests purchasing alcohol meet the legal age requirement and follows company procedures for responsible alcohol service, beverage preparation, cash handling, safety, and sanitation. The role includes maintaining a clean and stocked bar, tracking waste, checking food and beverage quality, conducting inventory, maintaining appropriate product levels, and completing opening, running, and closing duties. The bartender answers guest questions, handles or directs complaints, recommends products, communicates inventory needs and other concerns to management, and may assist with training new staff. The position operates in a fast-paced, physically demanding environment and requires regular standing, walking, reaching, lifting, and communication with guests.

Requirements

One to three years of bartender experience, preferably in a high-volume environment, or an equivalent combination of education and experience.
Good written and verbal communication skills.
Ability to interact professionally with other departments and outside contacts.
Ability to manage a heavy workload and multiple tasks in a fast-paced environment with minimal supervision.
Good judgment and decision-making abilities.
Ability to free-pour to recipe specifications and extensive knowledge of mixed cocktails and frozen-drink mixing.
Must meet the minimum age required to serve alcohol under applicable state law.
Must obtain health permit/food safety and alcohol awareness certifications and provide proof before the first day of employment.
Ability to spend 100% of working time standing, walking, and reaching.
Ability to push, pull, lift, carry, grasp, and move objects; carry loads greater than 35 pounds and exert up to 50 pounds of force occasionally and/or up to 30 pounds frequently.
Ability to maintain balance while walking, standing, or crouching on narrow, slippery, or erratically moving surfaces, and to climb or ascend and descend ladders, stairs, and ramps.
Ability to communicate clearly with guests in the restaurant's primary language, primarily English.
Ability to hear sounds at normal speaking levels, with or without correction, and to use close, distance, color, peripheral, and depth perception and adjust focus.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; present information and respond to questions from managers, clients, and guests.
Ability to express or exchange ideas and instructions verbally.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Nice To Haves

High school degree or GED preferred.
Bartending experience in a high-volume environment preferred.

Responsibilities

Prepare and serve alcoholic and non-alcoholic beverages to guests and staff serving guests.
Verify that guests purchasing alcohol are at least 21 years old or meet the applicable legal age requirement.
Follow established beverage recipes and procedures, and use suggestive selling techniques based on knowledge of food and beverage products.
Take orders and deliver food and beverages in a timely manner.
Operate the point-of-sale system efficiently and handle currency using proper cash-handling and checkout procedures.
Maintain cleanliness of the bar, glassware, utensils, counters, and ashtrays; promptly clean spills, broken glass, and other debris.
Track items that are spilled or wasted.
Check food and beverage items for quality, including appropriate garnishes and condiments, before serving them to guests.
Stock bars with beverages, mixes, glassware, utensils, napkins, fruit, and garnishes; assist barbacks with restocking and maintaining par levels.
Conduct inventory of liquor and bar-related supplies, follow ordering procedures, and notify management of low inventory or recommended new inventory.
Provide immediate, friendly, and personalized guest service; answer questions, handle complaints or direct them to a manager, and offer suggestions and establishment information.
Complete assigned opening, running, and closing duties.
Ensure alcohol is consumed only in designated areas and adhere to company responsible-alcohol-service policies.
Assist management with training new staff members when applicable.
Maintain knowledge of company products and happenings, communicate appropriately with guests, and build rapport through name recognition.
Communicate opportunities and concerns to a manager or supervisor and perform other assigned duties with a sense of urgency.
Follow safety and sanitation practices, report accidents to management, and adhere to company policies and procedures.