Bartender

ClubCorp • Holly Springs, NC

26d • $4 - $5

About The Position

As a Bartender, you are responsible for maintaining beverage control, ensuring accurate pouring and serving of products, and keeping the bar area clean and organized. You provide exceptional service that aligns with club standards and meets or exceeds member expectations, consistently following the 3-steps of service to enhance the member and guest experience.

This role reports to the Director of Food & Beverage, Director of Beverage, Director of Restaurants, or Director of Banquets. The position involves assisting with food and beverage service, preparing and maintaining the bar, accurately fulfilling orders, handling service concerns, and supporting team members and club operations.

The work schedule follows the weekly schedule. Additional hours are required to meet deadlines, including weekends and/or holidays. The position may involve working indoors and occasionally outdoors, in varying temperatures and environments, with potential exposure to dust, fumes, or gases. Physical duties include extended standing and walking, climbing, bending, kneeling, reaching, and occasionally lifting, carrying, pushing, or pulling up to 100 pounds.

Nice To Haves

• High school diploma or equivalent.
• Certification in alcohol and food safety awareness.
• Previous experience in Food & Beverage service.
• Excellent communication skills and the ability to follow instructions accurately.
• Strong commitment to maintaining the highest ethical work standards.
• Comfort working in indoor and occasional outdoor environments.
• Basic bar and wine knowledge, including cocktails and wine varietals.
• Ability to properly open a bottle of wine with a wine tool.

Responsibilities

• Deliver high standards of service as outlined in the F&B service training program.
• Assist with serving food and beverages to members and guests at the bar.
• Know members’ names, greet them promptly, and provide a warm, personalized experience.
• Accurately execute member and guest orders and requests in a timely manner.
• Address and resolve member and guest complaints professionally, notify management of issues, and practice effective service recovery.
• Prepare the bar for service by setting up bottles, garnishes, glassware, and ice, and ensuring supplies are stocked at the start of each shift.
• Regularly check the bar for cleanliness and maintain an orderly, organized, and sanitized work area.
• Complete daily assignments and side work, including restocking and refilling supplies, to meet club standards.
• Maintain comprehensive knowledge of the a la carte menu, daily features, and specials.
• Ensure liquor items are properly stocked, accurately poured, and responsibly managed to maintain beverage control.
• Maintain knowledge of the liquors, beers, and wines available at the club.
• Support fellow employees, contribute to a positive team environment, and proactively assist members and guests in receiving the 3-steps of service.
• Complete additional duties assigned by management and assist others as needed.
• Follow company, club, and department policies, procedures, and instructions.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, comply with safety guidelines, and encourage others to do the same.
• Take initiative in personal and professional growth and maintain required role-related certifications.
• Address challenges using available resources and work with regional and corporate teams to support club operations.
• Attend daily briefings and participate in required activities to stay informed and contribute to team success.
• Wear a clean, neat uniform that meets club standards.

Benefits

• Medical, dental, and vision coverage for full-time team members.
• Life insurance for full-time team members.
• Short-term and long-term disability insurance for full-time team members.
• 401(k) retirement savings plan for full-time team members.
• Paid time off and leave programs; time off as required by applicable law is also provided for part-time team members.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed