Bartender

Dave & Buster's Inc.•Baltimore, MD

21d•$4 - $4

About The Position

The Bartender provides fast, friendly, attentive service to ensure Guests have an unparalleled experience. The role serves food and drinks, supports the bar and restaurant areas, and helps create a warm, fun atmosphere for Guests and Team members. Bartenders follow sanitation and alcohol-awareness procedures, maintain accurate financial transactions, and prepare consistent products according to company recipes. The work takes place in a noisy, fast-paced environment with distracting conditions and may involve hot and cold temperatures. Flexible schedules are available to accommodate school or other jobs. Restaurant or bar experience is preferred but not required. The position requires being at least 18 years old, communicating in English, maintaining a neat and professional appearance, and meeting the physical demands described in the posting. Dave & Buster’s offers an attractive benefits package for many positions, including medical, dental, vision, 401(k), and free games.

Requirements

Must be at least 18 years of age.
Must be able to read and communicate in English.
Must be friendly and able to smile frequently.
Must communicate effectively with Guests to generate enthusiasm about the D&B experience.
Must meet the dress code and maintain a neat, clean, professional appearance.
Must be able to work in a noisy, fast-paced environment with distracting conditions.
Must be able to read and write handwritten notes.
Must be able to lift and carry up to 30 pounds.
Must be able to move about the facility and stand for long periods; walking or standing is required for 100% of the shift.
Must frequently reach, bend, stoop, mop, sweep, and wipe.
Must be able to work days, nights, and/or weekends as required.
Must be able to work in both hot and cold environments, including freezers and areas around cooking equipment.

Nice To Haves

Restaurant and/or bar experience is preferred, but not required.

Responsibilities

Deliver a fast, friendly Guest experience through food, drinks, and games in a fun environment.
Keep the immediate supervisor informed of significant problems or unusual matters and take corrective action or suggest alternatives when needed.
Create a warm, fun atmosphere for Guests and Team members.
Follow company sanitation procedures and alcohol-awareness procedures, including addressing intoxicated Guests.
Maintain a personal bank and ensure financial transactions are accurate, including handling credit card transactions, calculating change, and maintaining cash and coin.
Assess Guest demeanor and alert a Manager when behavior warrants attention.
Follow bar recipes to provide consistent products, control costs, and support Guest satisfaction.
Keep the station clean and set up and take down station tables appropriately.
Greet newly seated Guests promptly and take food and drink orders accurately.
Understand menu items and answer questions about food, drinks, and preparation.
Enter orders quickly and in the proper sequence into Micros, including appropriate modifications and charges.
Manage sales on personal Micros keys and complete station side work at the beginning and end of shifts.
Operate Micros, make changes, conduct credit card transactions accurately, and account for monies at the end of each shift.
Ensure food is properly garnished and deliver trays to designated bar areas and other restaurant sections as needed.
Work efficiently according to the “Full hands in, Full hands out” philosophy.
Participate in incentives and contests, drive sales, and promote the brand.
Complete bar inventories and daily requisition sheets as requested and required.
Complete opening and closing duties in a timely manner.
Assist with party setup and breakdown and support other Team members as needed.
Bus and reset tables as needed.
Check back after food delivery, maintain drink levels, remove clutter, pre-bus as necessary, and respond to Guest needs promptly.
Maintain cooperative working relationships with other Team members to support morale, productivity, and efficiency.
Listen to Guests’ orders and needs and communicate verbally with Guests and with Team members through the Micros system.