Bartender

DRIFTWOOD HOSPITALITY MANAGEMENT•Houston, TX

30d•Onsite

About The Position

The Bartender serves beverages and/or food to guests in a friendly, courteous, and timely manner to promote guest satisfaction. The role also prepares beverages for other servers and acts as cashier for the lounge. Responsibilities include greeting guests, taking and promoting drink orders, mixing and presenting beverages according to standard recipes and portion-control practices, maintaining bar setup and stock, preparing and storing fresh garnishes and perishables, processing payments and charges, securing cash and beverage stock, taking room-service orders by phone, and entering orders into the point-of-sale register. The Bartender performs assigned cleaning tasks, follows company, health, safety, and security procedures, reports unsafe conditions and incidents, maintains a neat appearance, assists other beverage personnel, and performs other duties as requested by a supervisor or manager. The position requires knowledge of applicable liquor regulations, a current Food Handler Card, basic beverage preparation and service knowledge, basic math and English skills, manual dexterity, and the ability to operate beverage equipment. The work involves continuous standing and walking, frequent bending, reaching, twisting, and other physical activity, and lifting or transporting items weighing up to 30 pounds.

Requirements

Knowledge of state, federal, and corporate liquor regulations concerning service to minors and intoxicated guests.
Current Food Handler Card.
Basic knowledge of food and beverage preparation and service of various alcoholic beverages.
Basic mathematical skills to operate a cash register, make change, total guest checks and the bank, prepare cash drops, total other charges, and understand portion sizes.
Basic English writing skills for completing requisitions and vouchers.
Manual dexterity to use a knife for garnishes, handle glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock.
Basic English comprehension and communication skills to understand customer inquiries and communicate simple instructions.
Ability to understand and apply written product-labeling instructions for safe use of products and processes.
Ability to remember, recite, and promote menu items.
Ability to operate beverage equipment such as a coffee maker.
Ability to transport up to 30 pounds through a crowded room continuously throughout the shift.
Ability to lift up to 30 pounds.
Ability to stand and walk constantly and to twist, bend, stoop, reach, talk, hear, see, and smile frequently.

Responsibilities

Greet guests courteously and take and promote drink orders.
Mix, garnish, and present drinks using standard recipes and prudent portion control.
Maintain the daily bar setup, including requisitioning and stocking beverages, paper products, condiments, and produce.
Prepare, store, and maintain fresh garnishes, juices, and other perishables to ensure product quality.
Receive guest payments, make change, verify charges, record transactions, and ensure vouchers are properly completed.
Lock up and store beverages, food, and equipment; deposit cash drops and secure the bank.
Answer the bar phone within three rings and courteously take room-service orders.
Enter orders into the point-of-sale register and create checks for guests and personnel to maintain accountability for beverages served.
Perform general cleaning tasks using assigned standard hotel cleaning products and adhere to health standards.
Follow company policies and procedures and safety and security rules, including fire-prevention and emergency procedures.
Use protective equipment and report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to a supervisor.
Maintain a neat, clean, and well-groomed appearance.
Assist other beverage personnel when needed.
Perform related duties as requested by a supervisor or manager.