Bartender

Hilton Grand Vacations • Wisconsin Dells, WI

24d • Onsite

About The Position

Hilton Grand Vacations is seeking a full-time Bartender for Christmas Mountain Village, a Hilton Vacation Club in Wisconsin Dells, Wisconsin. The Bartender serves food and beverages to members, owners, and guests while providing friendly, professional service and helping create a positive dining experience. The role includes greeting and acknowledging guests, operating a cash register or point-of-sale system, following cash-handling guidelines, and maintaining accountability for bar alcohol, supplies, and the cash bank. The Bartender also clears and resets tables, completes closing side work, and ensures work areas and the outlet are clean, sanitary, and organized. Team members are expected to address guest concerns according to departmental guidelines and perform other duties assigned by management. The schedule is full-time and requires availability for variable shifts, including weekends and holidays.

Requirements

• At least one year of experience in the culinary field.
• Food Safety Certification specific to the state or county.
• Alcohol Awareness Training Certification specific to the state or county.
• Must be of legal age to serve alcohol.
• Must be of legal age to sell alcohol.
• Basic math skills.
• Cash-handling skills, including counting currency and making and counting back change.
• Availability to work variable shifts, including weekends and holidays.

Nice To Haves

• Two or more years of related experience.
• Excellent customer service skills.
• Time-management skills and the ability to organize and manage multiple priorities.
• Ability to take initiative and adapt effectively to change.
• Ability to recognize emergency situations and take appropriate action.
• Ability to establish and maintain collaborative working relationships.
• Sound judgment and ability to work independently with minimal supervision.
• Ability to perform varied duties, switch between different tasks, and meet deadlines or established timeframes.
• Ability to perform well amid frequent interruptions or distractions.

Responsibilities

• Serve food and beverages to members, owners, and guests, anticipating their needs and responding promptly to requests in a friendly, professional manner.
• Greet and acknowledge arriving members, owners, and guests in a welcoming manner in accordance with departmental procedures.
• Operate a cash register and/or point-of-sale system and follow company cash-handling guidelines.
• Maintain accountability for bar alcohol, supplies, and the cash bank.
• Maintain positive guest relations through effective communication, professional demeanor, appropriate body language, and eye contact.
• Thank guests for dining and invite them to return in a courteous, friendly, and professional manner.
• Clear and reset tables as needed.
• Complete closing side work and inspect work areas and the outlet for cleanliness, sanitation, and organization.
• Take ownership of guest problems and resolve them according to departmental guidelines.
• Maintain knowledge of table, seat, and station numbers; room capacity; hours of operation; and proper table setup.
• Perform other duties as assigned by management.

Benefits

• Day-one eligibility for health benefits, including medical, dental, and vision coverage.
• Recognition programs and rewards.
• Travel discounts program.
• Paid vacation and paid sick days.
• Employee Assistance Program supporting physical and mental wellbeing.
• 401(k) program with company match.
• Tuition reimbursement programs.
• Employee stock purchase program.
• Learning and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed