Bartender

Kewadin Casinos•Manistique, MI

24d

About The Position

The Bartender, under the direction of the Lead Bartender, welcomes and serves guests food and drinks in a courteous and timely manner while keeping work areas clean and stocked. The role provides attentive, cheerful, courteous, and professional customer service to internal and external customers, striving to exceed their expectations. The Bartender mixes and serves food and drinks, prepares ready-to-eat foods, verifies customers’ ages before alcohol sales, and ensures that minors and intoxicated guests are not served alcoholic beverages. The role follows applicable policies and procedures, including TIPS guidelines, maintains and rotates inventory, prepares garnishes, and keeps bar areas ready for service and for the next shift. Additional duties include processing cash transactions, reconciling them to the point-of-sale system, and completing Bar Server duties as needed. The position involves frequent lifting and carrying up to 50 pounds and pushing or pulling up to 160 pounds. It requires working in a setting with regular exposure to noise, air-quality conditions, moving mechanical parts, chemicals, computers, and equipment. The schedule may include various shifts, nights, weekends, holidays, and extended hours when needed.

Requirements

High school diploma or equivalent preferred.
Experience as a bartender or in food service or customer service preferred.
Must complete TIPS training and certification upon hire.
Knowledge of customer service standards.
Excellent appearance and personality.
Basic math skills.
Ability to work in high-stress environments and handle difficult situations.
Effective oral and written communication skills.
Adaptability and flexibility to work various shifts, including nights, weekends, and holidays.
Ability to work extended hours when needed.
Ability to learn to operate a telephone, POS system, glass washer, and pop, beer, and liquor systems.
Ability to handle multiple transactions at the same time.
Ability to establish and maintain effective working relationships with supervisors, coworkers, and the general public.
Ability to meet the described physical requirements, including frequent lifting and carrying up to 50 pounds and pushing or pulling up to 160 pounds.

Nice To Haves

Native American preferred.

Responsibilities

Mix and serve drinks and food items to guests.
Follow Kewadin policies and procedures, including those related to bar service.
Prepare ready-to-eat foods in the bar or lounge.
Check customer identification to verify age requirements for purchasing alcohol.
Ensure the bar is fully stocked and ready to serve guests.
Clean work and bar areas throughout the shift and leave them clean and stocked for the next shift.
Do not serve alcoholic beverages to minors or intoxicated guests, and comply with TIPS guidelines.
Provide attentive, cheerful, courteous, and professional customer service.
Rotate inventory to ensure products sold are fresh.
Prepare and cut fruits and vegetables for garnishes each shift.
Process cash transactions and reconcile them to the point-of-sale system.
Complete Bar Server duties as needed.
Perform other job-related duties as assigned.