Bartender

Marriott • Charlotte, NC

11d • Onsite

About The Position

The Bartender at Bourbon Steak, located at The Ritz-Carlton Charlotte, crafts exceptional beverages and guest experiences through beverage expertise, thoughtful recommendations, and personalized service. The role includes preparing and presenting alcoholic and non-alcoholic beverages, wine, champagne, and specialty drinks to established recipes and standards. It also supports the smooth operation of the bar through setup, stocking, inventory management, cleanliness, cash handling, and opening and closing procedures.

The position contributes to a seamless dining experience through effective communication, teamwork, attention to detail, and adherence to company, safety, sanitation, and security policies. The role requires completing training, safeguarding inventory and assets, reporting hazards and maintenance issues, and performing other reasonable duties as requested. The job involves extended periods standing, sitting, or walking; handling objects weighing up to 50 pounds; and moving through various spaces and over different surfaces.

Requirements

• At least 1 year of related work experience is preferred.
• High school diploma or G.E.D. equivalent is preferred.
• Ability to read and visually verify information in a variety of formats, including small print.
• Ability to stand, sit, or walk for extended periods or an entire work shift.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
• Ability to move through narrow, confined, or elevated spaces and over sloping, uneven, or slippery surfaces.
• Ability to move up and down stairs and/or service ramps.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• No supervisory experience is required.
• No license or certification is required.

Nice To Haves

• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience.

Responsibilities

• Deliver exceptional guest experiences through personalized service, beverage expertise, and attentive guidance.
• Prepare and serve alcoholic and non-alcoholic beverages according to established recipes, quality standards, and presentation guidelines.
• Present and serve wine, champagne, and specialty beverages professionally and with attention to detail.
• Maintain bar operations, including setup, stocking, inventory management, cleanliness, and organization.
• Complete opening and closing procedures, cash handling, and end-of-shift financial reconciliation.
• Support overall operational success through teamwork and additional assigned duties.
• Communicate effectively with guests and colleagues to support a seamless dining experience.
• Build positive working relationships and foster a collaborative, team-oriented culture.
• Follow company, safety, sanitation, and security policies and procedures.
• Promptly report maintenance concerns, accidents, injuries, and unsafe conditions.
• Participate in required training and uphold established operational standards.
• Safeguard inventory, equipment, and financial assets while ensuring accuracy and accountability.
• Demonstrate attention to detail, operational excellence, and service-driven performance.
• Perform other reasonable job duties as requested by supervisors.

Benefits

• The opportunity to learn and exemplify The Ritz-Carlton Gold Standards.
• The chance to be proud of the work you do and who you work with.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED