Bartender

Hawkers Asian Street Food•Franklin, TN

7d•Onsite

About The Position

As a Bartender at Hawkers, you are the architect of the bar experience — crafting drinks, telling the Hawkers story, and creating the kind of energy that makes guests want to stay longer and come back often. This role demands genuine warmth, deep product knowledge, speed, and a team-first attitude every single shift. Maintain awareness of bar top guests, service tickets, dining room flow, and team needs at all times.

Requirements

Must meet the minimum age requirement to serve alcohol as mandated by local and state law (currently 21 in NC and VA; 18 in other markets — verify with your General Manager).
Ability to work a flexible schedule including evenings, weekends, and holidays.
Must have or be willing to obtain Alcohol Service Certification (e.g., TABC, RBS, or state equivalent).
Must have or be willing to obtain a Food Handlers Certification.
Understanding of and commitment to OSHA and HACCP compliance standards.
Genuine hospitality, urgency, adaptability, strong communication, and the ability to stay composed in a high-volume environment.

Nice To Haves

Prior bartending or bar experience preferred
Knowledge of classic and craft cocktail techniques a plus
Familiarity with POS systems (Toast, Aloha, or similar) preferred

Responsibilities

Greet guests promptly and warmly upon arrival; respond to their needs accurately and in a timely manner throughout the visit.
Share the story of Hawkers — our inspiration, our cuisine, and our method of service — in a way that feels natural and engaging, not scripted.
Assess guest preferences and make confident, personalized beverage and food recommendations.
Take food and to-go orders as needed, entering them into the POS system accurately and without delay.
Prepare alcoholic and non-alcoholic beverages for the bar and all guests, following Hawkers’ recipes and quality standards on every pour.
Verify guest identification to ensure responsible alcohol service in compliance with all applicable laws and regulations; adhere to minimum age requirements as mandated by local and state law.
Exercise sound judgment regarding alcohol consumption and guest safety; involve leadership appropriately when needed.
Restock the bar with supplies and maintain par levels throughout the shift to ensure uninterrupted service.
Maintain a clean, organized, and sanitary bar area and all equipment throughout the shift.
Process payments accurately using the POS system; handle all acceptable forms of payment with security and professionalism, settle tabs, and balance registers at the end of shift.
Complete all required training courses and ongoing assessments; stay current on menu updates and procedural changes.
Complete all assigned opening, running, and closing side work thoroughly and on time.
Maintain a positive attitude and ability to work well under pressure; support fellow team members at every opportunity.
Demonstrate schedule flexibility and availability to fill in as needed to support smooth bar and restaurant operations.
Perform additional duties as directed by management.