Bartender

Sage Hospitality Group•Houston, TX

About The Position

The Bartender is responsible for setting up the bar, mixing and serving drinks, and cleaning the bar area while providing quality service and guest satisfaction and maintaining company standards and profitability. The role serves guests and cocktail servers, handles guest checks and payments, completes liquor requisitions and supply lists, and maintains beverage inventory pars. The Bartender must follow company procedures, safety controls, and applicable state liquor laws. The position involves prolonged standing and walking throughout the shift, as well as lifting, carrying, pushing, bending, kneeling, and maneuvering around guests and confined areas. The Bartender must communicate effectively in English, manage multiple tasks, pay attention to detail in crowded and noisy situations, handle customer service issues tactfully, and accurately count cash and operate a cash register.

Requirements

  • Bartending training and certification; TIPS certification.
  • Six months of bartending experience.
  • Must be at least 21 years old to serve alcoholic beverages.
  • Able to lift and carry trays, dish racks, and glass racks weighing 20–40 pounds.
  • Able to push carts, Queen Marys, hotboxes, and portable bars weighing 50–100 pounds.
  • Able to bend to lower-level cabinets, maneuver in narrow areas and between seated guests, and climb approximately 12 steps.
  • Able to stand continuously while scheduled and walk and lift throughout the shift.
  • Able to follow verbal and written instructions in English and communicate verbally and in writing.
  • Able to perform multiple tasks at once and stay organized and attentive to sound and visual details in crowded, noisy situations.
  • Able to use tact and understanding when handling customer-service problems, including stressful and highly emotional situations.
  • Able to accurately count cash and operate a cash register.
  • No driving is required.

Responsibilities

  • Set up, mix, and serve drinks to guests and cocktail servers according to established guidelines, procedures, company policies, and beverage and safety controls.
  • Provide cordial, efficient, and professional guest service while maintaining a commitment to guest satisfaction.
  • Ring guest checks, collect cash, and process credit card and room-charge payments according to company policies and procedures.
  • Complete liquor requisitions and supply lists.
  • Know and comply with state liquor laws.
  • Maintain established inventory pars.
  • Perform sidework duties according to assigned schedules.
  • Clean the bar area.

Benefits

  • Medical, dental, and vision insurance.
  • Paid time off, including vacation, sick time, and holidays.
  • 401(k) retirement plan with employer matching for eligible employees.
  • Hilton team member travel discounts.
  • Employee discounts on hotels, restaurants, and more.
  • Tuition reimbursement, subject to eligibility.
  • Opportunities for professional growth and career development.
  • A creative, supportive, and collaborative work environment.
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