Bartender

Tavistock Restaurant Collection•Wayland, MA

21d

About The Position

Coach Grill in Wayland, Massachusetts, is seeking a personable Bartender to prepare beverages to the restaurant’s standards and provide memorable hospitality. The role involves connecting with guests, understanding their needs, making appropriate recommendations, and preparing drinks promptly for guests and servers. Bartenders contribute to restaurant teamwork and guest satisfaction while maintaining professional service, cleanliness, and sanitation.

Requirements

High school education.
Ability to speak, read, and write in English.
Experience using a Point of Sale (POS) system.
Meet the local legal minimum age requirement to serve alcoholic beverages.
Have the coordination to pour and carry several drinks and plates at the same time.

Nice To Haves

Previous hospitality experience is preferred.

Responsibilities

Maintain proper grooming and uniform standards.
Deliver genuine hospitality and build connections with guests.
Contribute to the restaurant’s teamwork and overall success.
Communicate effectively with guests and team members.
Determine guests’ needs and make appropriate recommendations to enhance their dining experience.
Present offerings in a way that serves the guest rather than simply selling to them.
Prepare drink orders for guests and servers promptly and according to recipes.
Execute beverage tray service.
Answer guest questions about food and beverage offerings.
Adhere to alcohol awareness procedures.
Handle guest complaints professionally and immediately alert a manager.
Process payments and handle cash accurately and professionally.
Communicate with managers and hosts about table availability and key table updates.
Follow up with guests about their meal and dining experience to support guest satisfaction.
Maintain cleanliness and sanitation.
Demonstrate a professional and gracious demeanor.
Perform opening, running, and closing duties accurately.
Perform other job functions requested by the management team.