Bartender

DRIFTWOOD HOSPITALITY MANAGEMENT•Southlake, TX

23d•Onsite

About The Position

The Bartender serves beverages and/or food to guests in a friendly, courteous, and timely manner to promote guest satisfaction. The role also prepares beverages for other servers and acts as cashier for the lounge. The position is with Hilton Dallas/Southlake Town Square in Southlake, Texas, a Driftwood Hospitality Management property. The hotel describes a team culture centered on recognition, connection, and shared success.

Requirements

Knowledge of applicable state, federal, and corporate liquor regulations concerning service to minors and intoxicated guests.
Current Food Handler Card.
Basic knowledge of food and beverage preparation and service of various alcoholic beverages.
Basic mathematical skills to operate a cash register, make change, total guest checks, count the bank, prepare cash drops, total other charges, and understand portion sizes.
Basic English writing skills to complete requisitions and vouchers.
Manual dexterity to use a knife for garnishes, handle glassware and bottles, scoop ice, mix drinks, and reach overhead for stock.
Basic English sufficient to understand customer inquiries and communicate simple instructions.
Ability to understand and apply written product-labeling instructions for safe use of products and processes within the hotel.
Ability to remember, recite, and promote menu items.
Ability to operate beverage equipment, such as a coffee maker.
Ability to transport up to 30 pounds through a crowded room continuously during a shift.
Ability to lift up to 30 pounds (the posting also describes this as “Fifty (30) pounds maximum”).
Ability to stand and walk constantly and to twist, bend, stoop, reach, talk, hear, see, and smile frequently.

Responsibilities

Greet guests courteously and promote and document drink orders.
Mix, garnish, and present drinks using standard recipes and prudent portion control.
Maintain the daily bar setup, including requisitioning and stocking beer, wine, spirits, paper products, straws, stirrers, condiments, and produce according to projected needs.
Maintain, cut, and store fresh fruit and vegetable garnishes, juices, and other perishables to ensure product quality.
Receive cash, make change, verify and record charges, ensure vouchers are properly completed, and balance monies.
Lock up and store beverages, food, and equipment; deposit cash drops and secure the bank.
Answer the bar phone within three rings and courteously take room-service orders.
Enter orders into the point-of-sale register and create checks for guests and personnel guests, including those served by other beverage servers, to maintain accountability for beverages served.
Perform assigned general cleaning tasks using standard hotel cleaning products and adhere to health standards.
Follow company policies and procedures, safety and security rules, fire prevention and emergency procedures, and use protective equipment.
Report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to a supervisor.
Maintain a neat, clean, and well-groomed appearance in accordance with team-member handbook standards.
Perform related duties requested by a supervisor or manager and assist other beverage personnel as needed.