Bartender

Hyatt Regency San Francisco Downtown SOMA • San Francisco, CA

19d • $21 - $28 • Onsite

About The Position

The Bartender is responsible for setting up the bar and mixing drinks for guests and servers. The role maintains the service and cleanliness of the bar, ensures quality service and guest satisfaction, and controls liquor inventory. The position is at the Hyatt Regency San Francisco Downtown SOMA, a 686-room hotel in San Francisco's South of Market district.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field preferred.
• Ability to work flexible and sometimes long hours.
• Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand for the entire shift.
• Effective verbal and written communication with employees and guests at all levels.
• Ability to listen to, understand, and clarify concerns raised by employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Ability to understand and apply complex information and data from various sources to meet objectives.

Nice To Haves

• High school diploma or equivalent and/or experience in a hotel or a related field.

Responsibilities

• Maintain a warm, attentive, friendly, helpful, courteous, and service-oriented demeanor with guests, managers, and fellow employees.
• Set up the bar according to hotel standards and ensure guests are served promptly and efficiently.
• Prepare beverages and cocktails according to hotel mixing and presentation standards.
• Serve guests' beverage requirements in a friendly, courteous, and professional manner.
• Break down the bar after functions and store liquor, supplies, and equipment according to hotel standards.
• Follow state liquor laws and prescribed procedures for serving liquor responsibly, including avoiding problems with intoxicated guests.
• Know hotel services and facilities.
• Abide by hotel policies and safety rules.
• Respond to guest problems, complaints, and accidents.
• Know the locations of fire exits and fire extinguishers and how to operate fire extinguishers.
• Keep the bar and service areas clean and tidy during service.
• Ensure overall guest satisfaction.
• Attend required hotel meetings and trainings.
• Maintain regular attendance as required by hotel scheduling needs.
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
• Comply with Highgate Hotel standards and regulations to support safe and efficient hotel operations.
• Support productivity, identify problem areas, and assist with implementing solutions.
• Handle problems effectively by anticipating, preventing, identifying, and solving them as needed.
• Cross-train in other hotel-related areas and maintain confidentiality of information.
• Show initiative by anticipating guest or operational needs.
• Perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave
• Employee assistance program
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED