Bartender

Phelan Family Brands•Fort Myers, FL

22d

About The Position

Phelan Family Brands is seeking a skilled, enthusiastic Bartender to prepare and serve alcoholic and non-alcoholic beverages, sell and serve food and beverages, and provide exceptional customer service. The role includes preparing drinks according to company recipes for guests and service-bar orders, contributing to a welcoming atmosphere, and delivering the company’s best-in-class service throughout the guest experience. Bartenders are expected to know common drink recipes and bar terminology, understand drink-building and draft-beer pouring, and be familiar with the restaurant’s food and beverage menu. They serve guests efficiently and courteously, maintain the cleanliness and operation of the bar, and follow responsible alcohol-service practices.

Requirements

Thorough working knowledge of bartending, including bar terminology and common, essential drink recipes.
Knowledge of basic bartending practices, including how to build a drink, suggest wine, and properly pour draft beer.
Complete knowledge of the restaurant’s food and beverage menu.
Ability to serve the bar and bar tables while meeting or exceeding company standards.
Ability to consistently upsell food and alcohol items.
Ability to use a computer to ring orders on a check.
Ability to interact with guests in a consistently friendly and fast manner.
Ability to accept different types of payment and make change.
Ability to clear and reset the bar and bar tables quickly.
Ability to correctly check identification and refuse beverage service to guests who are not of legal drinking age.
Ability to observe guest behavior and drink counts and notify management when a guest may be unsafe to drive.
Outgoing and positive personality.
Neat, clean uniform, well-groomed hair, and good personal hygiene.

Responsibilities

Prepare alcoholic beverages according to company-specified recipes and serve alcoholic and non-alcoholic beverages to guests.
Sell and serve food and beverages while providing best-in-class service throughout the guest experience.
Serve the bar and bar tables while meeting or exceeding company standards.
Suggest wine and properly pour draft beer.
Consistently upsell food and alcohol items.
Enter orders using a computer, accept different forms of payment, and make change.
Interact with guests in a friendly and timely manner, and strive to exceed their expectations.
Complete assigned side work and maintain the cleanliness and smooth operation of the bar area.
Clear and reset the bar and bar tables quickly.
Check guest identification to verify legal drinking age and politely refuse service to guests who are underage.
Observe guests’ behavior and track drinks served; inform management if a guest may be unable to drive safely.
Communicate with managers about unhappy guests.
Take and fill to-go orders and check them for accuracy when applicable.
Report to work in a neat, clean uniform and maintain well-groomed hair and personal hygiene.